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About
FMTM
Newsletter Index
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Contact me...
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Freddie Marsh, CTC
850 Royal Avenue
Suite 702
New Westminster, BC
V3M 1A6
604 614 9932
freddie@freddiemarsh.com
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Pics of the Month...
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Leah
Irvine
Westjet Vacations
Addison Show
in Toronto
Traci Farden
Carnival Cruise Line
based in Vancouver
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 Proud
to Represent
Real Resorts and
El
Cid Resorts
in
Canada
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Dear David,
Hello and Happy November!!!
Well, I hate to say it but winter has definitely arrived
in some parts of Canada.
That was the scene that welcomed me when I arrived into
Calgary on October 14th. Yes, I said
October 14th!!! It
was already snowing! And it was cold too - they were even
de-icing the planes.
But there is always a silver lining and the good news is
that all the snow and cold weather is a fantastic
incentive to get your clients to start booking their
winter escapes. There is no better cure to a brutal
Canadian winter than a warm and sunny Mexican holiday.
Don't you agree???
So I've been crazy busy (what else is new?) and last week
was the PURO MEXICO roadshow sponsored by Air Canada
Vacations. It was a whirlwind itinerary (Cranbrook,
Terrace, Vancouver, Richmond, and Kelowna), but it was
lots of fun with a great group of colleagues.
(The PURO MEXICO team
pictured L-R in Cranbrook: Edna from ACV, Juan
Carlos from Palace Resorts, Jonathan from Karisma,
Marissa from Canto del Sol, Rosalba from Crown Paradise,
Freddie representing Real Resorts, Mike from ACV and
Peter representing Occidental)
The topic for November's Video Blog is Travel Agent
Incentives.
To watch the one minute video blog click
HERE.
RRMembers Commission Booster
El Cid Rewards
Take care and I hope you have a great November.
Freddie Marsh, CTC
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Spotlight on THE ROYAL Playa del Carmen
Raising the Bar: A New Dimension in Luxury All-Inclusive.
New redesigned and redefined THE ROYAL Playa del Carmen has
risen on the foundation of The Royal Porto Real, one of the
most successful resorts on the Riviera Maya. Like its sister
property, THE ROYAL in Cancun, guests will discover an
explosion of luxury around every corner, all provided in an
atmosphere of casual elegance boasting a perfect beachfront
location, mere steps from Playa del Carmen's famed Fifth
Avenue. Discover hip night spots, trendy cafes, colorful
shops and local color while experiencing THE ROYAL's
flawless hospitality. The resort's interior is as impressive
as its palatial exterior, where the use of textures, fabrics
and natural materials reflects sophisticated seaside grace.
The richness of the extra spacious suites (many of which are
ocean view or oceanfront), the exquisite furniture,
handcrafted by local artisans, the spacious marble bathrooms
and furnished terraces, plus an array of unique and
exceptional guest amenities assure an experience that goes
beyond luxury for discerning guests.
Luxury SPAzul. A world-class eco-holistic Mayan-inspired,
full service SPA with dual temperature Jacuzzies, steam
room, traditional "Temazcal" stone steam bath, sauna, Polish
massage waterfalls, cold plunge pool and more! (SPA
treatments and hydrotheraphy with surcharge).
All suite categories designated "Royal" boast the new
enhanced Royal Service® treatment. All guests have access to
Real's new innovative (and Mexico's first) online check-in
within 48 hours of arrival; plus this cutting edge
technology allows guests in Royal accommodations to preview
suite interiors and 180º panoramic terrace views before
selecting their specific available suite. The exceptional
Royal Service® and Royal Housekeeping® most definitely raise
the bar on personal service complemented with warm Mexican
hospitality, and the top suite categories offer a number of
exciting extras plus unlimited complimentary domestic and
international phone calls. In this joyful, adults only
atmosphere guests will be treated to a Royal vacation
experience guaranteed to Exceed Your Expectations!
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Hotel Marina El Cid Beach & Spa Resort
What's New?
There is never a dull moment at El Cid Resorts. Just look
at all the new changes and news at El Cid Resort's gorgeous
property in the Mayan Riviera...
 | The hotel opened a wedding showroom located in the main
lobby of the hotel. Couples can get inspired while looking
at wedding set ups, wedding pictures, menus and have a chat
with our professional wedding coordinator. Many of our
guests already decided to get married during their next stay
and some even decided to get married on the spot while here
on vacation! |
| Guests can also book romantic dinners on the beach here
($), this is a perfect way to treat your partner to
something very romantic and exclusive outside of the regular
all inclusive program. |
| Our MegaPass added value that was upgraded from a $300
to a $600 USD value this year ( www.elcid.com/values )
includes some coupons with discounts for those romantic
private dinners on the beach as well. |
| El Alcazar restaurant had its menu redone and now
features a daily menu. (7 day rotating menu). The Arrecife
restaurant continues to offer Mexican a la Carte dinners and
the menu was also recently refreshed with some new authentic
Mexican cuisine. |
| The hotel now features wireless internet in all
guestrooms and all public areas. This service is being
surcharged. |
| El Cocay Spa recently launched a new program especially
for kids between 6-12 years that includes manicure;
pedicure; facial treatments; 40 minute full body massages;
chocolate, nutella or yoghurt wrap treatments. Massage
therapists are always female, with lots of patience and take
out some extra time to pamper the children in a very
delicate way. Very popular is the mother / daughter
treatment. |
| We launched some new activities at the kids club that
include watching movies out in the open air on giant screens
and we also organize Wii tournaments on the same giant
screens. |
| Future projects include an expansion of our kids club
that will include a buffet area with pizzas, ice creams, and
popcorn. Also we just ordered portable mini bathtubs that
can be placed in the guestroom of families with babies. |
| A new VIP-only treatment program in addition to the
Platinum services will include a coffee machine in the room
to prepare delicious cappuccinos, espressos, mochaccinos etc
and also an alarm clock / I-dock (for an I-pod or I-phone). |
| In November we will renovate our Distintivo H
certification. Employees continue to be trained to make sure
we work with the highest safety and hygiene standards. |
| Marina El Cid teamed up with Suncountry Vacations and
Kent Hrbek outdoors for a special TV segment that will be
featured in Oct / Nov on Fox 09, the National Fishing
Network and all other affiliates that carry the Kent Hrbek
outdoors program throughout USA and Canada. |
| Later this Month Suncountry and Marina El Cid will team
up again for yet another TV shoot and we will be featured
somewhere in Oct / Nov as well on "On the Road with Jason
Davis." This show airs on the ABC affiliate KSTP in
Minnesota on Saturday night and repeats on KSTC on Sunday. |
| Each Feb 14 we organize "La regatta de la Amistad" where
lovers and friends can team up to sail and have fun together
and participate in a regatta departing from Marina El Cid.
In 2010 we will carry on this tradition. |
| The El Cid Foundation has been very active in the Puerto
Morelos local community: |
 | The hotel sponsored new articles and medication for
local health care centers. |
| Library project: during summer school the hotel
sponsored lunches for the local kids of Puerto Morelos
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| The hotel has a health care program in place for
employees: free vaccinations and medical check-ups are
available to all employees.
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Ecological projects: |
| The hotel takes part of the Turtle preservation
program. Only one in every thousand turtles of the local "Caguama"
species that are born makes it to an adult age so they can
use a little help! We received 2,307 eggs that were placed
in nests and protected. We plan to liberate over 1,000
turtles. So far over 200 turtles have arleady been born,
taken care of and were liberated when they were strong and
big enough to survive on their own. |
| This year we planted 10,000 new plants in the
botanical garden located in the mangrove in front of the
hotel. All plants are typical plants of this region. |
| In that same area we created a fenced and protected
area where we help to conserve the regional fauna: birds,
turtles, crocodiles. |
| We produce our own bottled water through our internal
osmosis plant.
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| By changing the type of products, paper towels and
toilet paper we use we are saving trees each year. |
| Recycle program is in place: we separate cardboard /
paper, plastic and pads and we also work with a company
that picks up chemical waste like light bulbs, batteries,
oils etc. |
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Lucky Winners
Starbucks Gift Cards
If you attended the Addison shows (Eastern Series) and
dropped off a business card at the Real Resorts or El Cid
Resorts booths, your name was automatically entered into a
draw for Starbucks gift cards. And the lucky winners are
(drum-roll)....
Angie Brown
from Connection Key Travel (Stoney Creek, ON)
Alexandre Cabana
from Agence De Voyages Gaby (Ste-Therese, QC)
Donna Flangan
from Marlin Travel (Cornwall, ON)
Sandra Swash
from Travel Professionals International (Mississauga, ON)
Congratulations to our winners. Your gift cards are in the
mail, just in time for the pumpkin spice lattes!
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Get the Facts
El Cid Resorts Fact Sheets
Looking for more detailed information than what you find in
the tour operator brochures? El Cid Resorts has fantastic
hotel fact sheets that are full of up-to-date resort
information. This is a very useful selling tool. Please click
HERE to download the latest fact sheets.
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Best Day Travel
For the Best Day of your Clients' Vacation
Do you have clients looking for airport transfers and/or
excursions? Look no further than Best Day for your clients.
www.bestday.com |
Happy Howl-oween!
Dixie Update
As many of you know, it's a tradition that every year Dixie
gets dressed up for Halloween and we go out on travel agency
sales calls together. It's always a lot of fun.
 In
past years Dixie has dressed as a
princess to promote the
opening of THE ROYAL in Cancun, she dressed as a
bride to spread the
word about destination weddings, and last year she was a
lobster to promote the
fine dining options at the resorts.
Well, this year Halloween fell on a Saturday so Dixie got the
day off from doing sales calls. Instead she spent the
day/evening at her Grandma and Grandpa's house in Kamloops and
helped hand out candy to the trick or treaters.
Hope you had a happy and safe
Halloween!!!
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About Us
What is FMTM?
FMTM is an abbreviation for
Freddie Marsh Travel Marketing.
We are a Vancouver-area based company, providing high
quality travel industry sales representation in Canada and
the USA.
For more information please contact Freddie Marsh at 604 614
9932 or freddie@freddiemarsh.com.
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FMTM - Freddie Marsh Travel Marketing | 702-850 Royal Avenue | New
Westminster | BC | V3M 1A6 | Canada
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This site was last updated
11/01/10
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