December 2009 Newsletter


About FMTM

Newsletter Index           






In this issue...
Real Resorts Reps Meeting
Free Swim with Dolphins Extended
Mazatlan in the News
Palm Springs Condo
Royal Weddings
El Cid - Something for Everyone
Congratulations Westjet and Yehudi
RRMembers Commission Booster
Best Day
Park N Fly Vancouver
What is FMTM?
Contact me...
Freddie Marsh

Freddie Marsh, CTC

850 Royal Avenue
Suite 702
New Westminster, BC
V3M 1A6
604 614 9932
Pic of the Month...
Dixie raincoat pic

Fall weather has arrived
in Vancouver
and Dixie does NOT
look impressed wearing
her raincoat.

fmtm new logoProud to Represent
Real Resorts and
El Cid Resorts
in Canada
Dear David,     
cruise ship illustration

You will never guess where I am

On a cruise ship in the middle of the Mediterranean!!!   
Pretty wild, eh? We're on a 12 day Mediterranean cruise and because I love you so much I am taking some time off from my vacation to send you the monthly newsletter.

Either that is a sign of dedication or it is very very sad. You decide (haha).
We are having a great time so far. Our ship left from Barcelona and we have already been to Italy and Greece, and we still have Turkey, Egypt and Malta to go. I've always wanted to see the pyramids (besides the one in Las Vegas) so I am very excited. Maybe I'll even see a mummy or two (scary).
cocktail picThe only downside of the trip is that things really seem to be adding up ($$$). I mean on the ship they are charging nearly $10 for some cocktails. I'm scared to see what our onboard account is going to be at by the end of the cruise. I may be emailing you again soon to ask you to send money (haha).

I guess I am just used to the value of an all-inclusive Mexico vacation. At Real Resorts and El Cid Resorts your clients pretty much know how much everything is going to cost before they go because virtually everything is included and there aren't any nasty surprises.

A Mexican vacation really is unbeatable value for your clients when you stop and think about it. 


Anyways, I hope you have a great December. I'll be back in Vancouver on December 9th and I'll be looking forward to chatting with you soon!


Freddie Marsh, CTC
Real Resorts Annual Reps Meeting
November, 2009

Real Reps pic
Real Resorts Sales Team
Gran Porto Real in Playa del Carmen

I just got back from Cancun/Riviera Maya for Real Resort's annual Reps meetings. It was so great to see everyone and to get caught up on all of the latest news and information from Real Resorts.

I have to say that I feel very lucky to work with such a great group of people and to represent such an amazing product. Whenever I go down to destination and I see the resorts first-hand and see the team in action, I am reminded of the exceptional vacation experience your clients will receive when they are guests at Real Resorts. It truly is 5-star experience all the way.

Important News from Real Resorts:

bulletThe $84Million Cancun Beach Recovery project is well under way and they are making great progress. The beach in front of the Gran Caribe Real and THE ROYAL Cancun should be completed any day now. Don't forget that you can check out the beaches using Real Resorts beach webcams by clicking HERE.
bulletReal Resort's popular Free Swim with Dolphins promotion has been extended thru 2010 in all resorts. Book 5 nights or more in Junior Suites Oceanfront and upper categories in Gran Caribe Real or Gran Porto Real. THE ROYAL in Cancun from Royal Junior Suites Oceanfront and upper categories and for THE ROYAL Playa del Carmen in all suite categories.
bulletReal Resorts has a website designed exclusively for Travel Agents where you can check availability and pricing for every Real Resort property by suite category. Please click HERE to access this valuable selling tool. Also part of this site includes access to Real Resorts collateral material including hotel fact sheets, high-resolution photos and resort charts.
bullet Improved Wedding program including ala carte weddings (see below for more details).
real logo Free Swim with Dolphins Extended
At All Real Resorts

The popular Free Swim with Dolphins promotion has been extended thru 2010 in all resorts!! Book 5 nights or more in Junior Suites Oceanfront and upper categories in Gran Caribe Real or Gran Porto Real; THE ROYAL in Cancun from Royal Junior Suites Oceanfront and upper categories and for THE ROYAL Playa del Carmen in all suite categories!!!

dolphin promo extended pic


Booking Window: by February 22, 2010
Code: "SWIM"
The Pearl for the Pacific

MZT panorama


Have you been hearing a lot about Mazatlan lately? Well, there's a reason for that because Mazatlan is going through major come back and it is definitely the hot destination for the 2009/2010 season.

Of course Mazatlan has always been a popular destination for Canadians since the 1970's, but there have been many changes and improvements over recent years. In many ways it is like a new destination!

To read some recent fantastic articles about Mazatlan, including a wonderful piece in the NEW YORK TIMES, please click HERE.

It is time for you and your clients to rediscover the beauty, charm and value of Mazatlan.

newlogoAnd it has never been easier to get to Mazatlan with non-stop flights from major gateways across Canada including Vancouver, Edmonton, Calgary, Saskatoon, Regina, Winnipeg and Toronto).

And don't forget the best place to send your clients
is El Cid Resorts because there is something for everyone!!!                                   
Palm Springs Condo
A Little Piece of Paradise



One of my favourite places is Palm Springs California. Have you been yet? If not, you have to go sometime!!!
A few months ago we took the plunge and bought a cute little one-bedroom condo in Palm Springs. And guess what? It's available for you to sell to your clients and we will even pay you a 10% commission.
 Condo photo
Our condo is located in a complex called the "Ocotillo Lodge". It used to be a hotel and rumour has it that it used to be a favourite hangout for the rat-pack in the 1950's. Cool, eh?  It has been converted to condos and of course it's gone through many renovations over the years. In fact we just had our unit completely renovated in October/November after we bought it, and now it's ready to welcome you and/or your clients.
Our unit is 550sq feet and it is located on the 2nd floor with a very large shared patio/deck. There is a queen size bed in the bedroom and the unit is fully furnished and includes all the amenities your clients will need (dishes, cutlery, coffee maker, toaster, towels, etc).

     The Commissionable Rates:palm springs logo
bullet$495US per week
bullet$1485US per month

More information about the condo (including a guided
tour by yours truly) can be found HERE.

Royal Weddings
Real Romance

wedding banner


bulletNEW! "Our Lady of Guadlupe" Catholic Oceanfront chapel at Gran Caribe Real. Catholic Wedding Ceremonies recognized by the Roman Catholic Church worldwide!
bulletNEW! On-line State-of-the-Art Wedding Program Easy Planner. Click HERE.
bulletNEW! On-site Civil Registry Office in Playa del Carmen. Ms Gabriela Joublanc Warnholtz, Civil Registry Office, officiates weddings at both Resorts, Gran Porto Real and THE ROYAL Playa del Carmen, and issues valid legal marriage licences in less then four days.
bulletNEW! Catholic Wedding Ceremonies also available for guests at THE ROYAL Playa del Carmen and Gran Porto Real. "Our Lady of Carmen" Catholic Chapel beachfront located on the beginning of the famous 5th Avenue in the heart of Playa del Carmen with a capacity of 80 guests. Ceremonies may be performed Thursdays, Fridays and Saturdays at 4pm.
el cid logo El Cid Resorts
Something for Everyone

Did you know that there are 4 different El Cid Resorts in Mazatlan?
bulletEl Cid Castilla Beachcastillaroom
bulletEl Cid Granada
bulletEl Cid El Moro Tower
bulletEl Cid Marina Beach

And in addition to the 4 El Cid Resorts in Mazatlan, El Cid also has beautiful properties in Cancun/Riviera May and Cozumel.
El Cid Resorts truly has something for everyone!

To learn more about El Cid Resorts please visit the website by clicking HERE.

Congratulations Westjet Yehudi pic
& Yehudi Altman
Mazatlan Awards

Yehudi Altman (Director of Product, Westjet Vacations) attended Fiesta Amigos de Mazatlán on behalf of WestJet the week of Nov 2nd. At the Gala Dinner WestJet Airlines was awarded the prized 2009 'Golden Deer' award as the Canadian Airline of the Year to Mazatlán. Congratulations to all Westjetters who worked so hard to attain this honour.
mazatlan logowj plane
 And much to Yehudi's surprise he was personally awarded the Keys to Mazatlán and distinguished title of "Special Ambassador of Mazatlán in Canada" by the Secretary of Tourism Antonio Ibarra, for his unconditional support of the development of tourism to the destination for over 30 years.  
Congratulations Yehudi and all our friends at Westjet!!!
RRMembers Commission Booster
Stop Losing Money!rrmembers new pic

Travel Agents who are enrolled in Real Resorts RRMembers Automated Commission Booster Program can earn up to an additional $160USD in extra commission per booking. WOW!!!  
All you have to do is click HERE and sign up. It only takes a minute.

Once you're signed up every time you make a booking at Real Resorts (yes, even tour operator bookings), you simply log into your account and enter your booking number. The system will then let you order a FREE amenity for your client and it will also tell you the amount of the cheque they are going to send to you.

NEW!!! Extra Bonus Rebate of $200USD for every 10 qualified Booster Commission Reservations.
Best Day Travelbest day 25 logo
Relax - Your Clients are in Good Hands!

Looking for airport transfers for your clients in Cancun/Riviera Maya? Well, look no further. Best Day offers two types of professional and convenient ground transportation:

REGULAR Service: This works like a shuttle service where your clients and other people arriving at the same time share their transportation to the hotel at a lower cost. Best Day vehicles are always available at the airport and your clients will never have to wait longer than 15 minutes until their van departs, guaranteed!

VIP Service
: Did you ever want your own chauffeur waiting at the airport and feel like a VIP? That is what this service is all about. This is the best option if you want your clients to have their own vehicle or if they are traveling with family or a small group. As soon as they are ready to depart, they will be driven straight to their hotel. There is no waiting time. Personalized service at it's best!

What happens when your clients arrive?

  BD Expedia pic
Upon arrival at the airport, and once your clients have cleared immigration and customs, a BEST DAY TRAVEL representative will be waiting for them OUTSIDE the Arrival Gate, displaying a banner with the the logo of their tour operator (example Westjet Vacations or Air Canada Vacations). Please note that customs procedures can take 5 minutes or 45 minutes depending on how many people are waiting in line. Please tell your clients not to worry, Best Day knows this and will be waiting OUTSIDE the Arrival Gate. Remember: OUTSIDE!

Best Day supervisors at the airport will monitor your clients flight to ensure that their shuttle will be ready when they arrive. Your clients will not have to worry if their flight is delayed or arrives ahead of schedule. Best Day will know, and more importantly, Best Day will be waiting for your clients whenever they arrive. OUTSIDE!!!

Once the Best Day staff members meets your clients at the airport, they will be guided to the vehicle and will receive an invitation to meet with the Best Day representative at their hotel. During that meeting they will be given the exact time of their pick-up on their departing date and their return flight will be confirmed, should they have reserved a round trip transfer.

Did you know? 

Both Air Canada Vacations and Westjet Vacations use Best Day as their ground operator in Cancun/Riviera Maya. Yes, that's right, when you purchase a package through either ACV or WJV, Best Day is the company that looks after the transfers. So don't worry, your clients are in good hands.

For more information on Best Day please visit the website here.

park n fly ad
fmtm logo About Us
What is FMTM?

FMTM is an abbreviation for Freddie Marsh Travel Marketing.
We are a Vancouver-area based company, providing high quality travel industry sales representation in Canada and the USA.

For more information please contact Freddie Marsh at 604 614 9932 or
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