New York/Cancun, MX -- Mexican hotel chain Real Resorts today announced that its gourmet luxury all-inclusive resorts, THE ROYAL in Cancun and THE ROYAL Playa del Carmen are receiving the prestigious International Star Diamond Award for the second year in a row. The recognition is awarded by The American Academy of Hospitality Sciences to select five star hotels that exceed a selection of criteria for facilities, operations and service.  In addition the AAHS is also awarding Real Resorts the Green Diamond recognition for its commitment to ecology and the environment.  Real Resorts has been instrumental in working towards ecologically sound programs to protect the natural reef along the coast of Cancun, as well as employing sustainable operating practices at all four properties.

THE ROYAL in Cancun became the first Cancun property to receive the International Star Diamond Award in 2009 and is now the first Cancun property to receive the recognition for two consecutive years.  Also receiving the award for a second year is THE ROYAL Playa del Carmen which recently completed an addition including more of its popular Ocean View Suites and high demand Presidential Suites that include private pools and 360 degree views of Playa del Carmen and the ocean.  Also included in the new addition is a new restaurant, el Mediterráneo, and a stylish coffee bar, as well as a 25 meter junior-Olympic pool and pool bar.
The American Academy of Hospitality Sciences is renowned worldwide for awarding excellence in the global travel and luxury services sector. Each year the American Academy bestows its coveted International Star Diamond Award exclusively on five star establishments that are deemed to be of pinnacle quality. "The International Star Diamond Award is the most prestigious emblem of achievement, an award many strive for, but few obtain," said Joseph D. Cinque, President/CEO of the AAHS.  The AAHS is based in New York City and is governed by an International Board of Trustees who are respected leaders in the industry and are themselves, world travelers. Valuable sources around the globe routinely submit nominations of five star establishments for review. The Board then refines the selection to those who qualify for the ultimate evaluation.

 "It is truly a privilege for THE ROYAL in Cancun & THE ROYAL Playa del Carmen to receive the International Star Diamond Award for a second consecutive year, and for Real Resorts to receive the Green Star Award," said Garcia Zalvidea.  The combination of these awards is a tribute to our hundreds of employees who work every day to surpass guest expectations with excellent service, as well as recognition of our entire company's commitment to keeping Cancun and the Riviera Maya green and ecologically beautiful for all to enjoy," added Garcia Zalvidea.

THE ROYAL in Cancun & THE ROYAL Playa del Carmen
Boasting exemplary design and architecture, THE ROYAL in Cancun and THE ROYAL Playa del Carmen are adult-only, gourmet luxury all-inclusive resorts.  THE ROYAL in Cancun is located beachfront on the town's famous hotel row and THE ROYAL Playa del Carmen is located in the heart of the Riviera Maya.  Each of the resorts offer a selection of guest suites and a variety of stunning facilities and amenities created for the discerning leisure and business traveler. Guests may choose from six categories of suites ranging from junior suites to luxurious one-bedroom oceanfront Royal Presidential Suites, to beachfront Royal Swim-Up Master Suites.   These exclusive Swim-Up Master Suites are designed for romance and include a semi-private pool, in-pool chaise lounges, and a private terrace with easy access to the oceanfront infinity pool. Most guest suites offer ocean front views, the signature Royal Bed®, a double Jacuzzi, a sitting area and a large screen HDTV with a CD/DVD player,  a stocked mini bar, and spa style bathrooms with walk-in showers.

For dining, guests may choose from an array of upscale gourmet a la carte restaurantsincluding  Asiana, Maria Marie, The Chefs Plate, and Pelicanos all serving inspired nouvelle cuisine, as well as sumptuous buffet restaurants and cocktail lounges. There is on site shopping, entertainment venues, a fully staffed business center, and meeting facilities including a main ballroom with multiple breakout rooms.  Guests can also enjoy a state-of-the-art fitness center, an Olympic-size infinity swimming pool, lighted tennis courts, and an array of additional recreational facilities.  Each of the resorts also houses a signature SPAzul, an eco-holistic spa offering an array of treatments and services. 

 

 

I must say that the food options are incredible and it makes you feel secure in the fact that the staff eat in the main buffet also, that goes to show that the food is delicious with many options. The staff all work very hard to please and we noticed how hard the evening restaurant manager works. That guy was running all over the place and taking care of many things all at once. We tipped him the final evening because he was doing an outstanding job. I know tipping is recommend and not madatory but these people work hard to do what they can to make you happy and make your stay enjoyable..

 

Also our kids loved the kids club. On the first day we arrived I took all the kids down to the pool and our 6 yr old said he wanted to spend his whole holiday in the pool. I convinced him at dinner that night to "check out" kids club. The morning we took him to kids club he made sure to let me know "dad I'm just checking out kids club, if I don't like it then we spend the rest of our holiday at the pool"...of course i reassured him...When kids club came up for lunch our son ran over to us and said "DAD I WANT TO STAY AT KIDS CLUB ALL 7 DAYS!!! THIS IS AWESOME!!!" That reassured us that the girls at the kids club are amazing. We are the type of parents that are invovled with everything our kids do, so that means we coach sport activities and help with anything and everything, it was nice to feel comfortable with the girls of kids club. It gave us a little bit of a break during the days. Ladies of kids club you are amazing. Please make sure to tip these girls cause they work hard and the kids get to have their own holiday.

All in all the Marina El Cid is a place we will visit again with our kids...as we left the kids were all sad to leave and to me that means that they all loved the El Cid. We have a wonderful memory of our special day on the beach and our kids had an amazing holiday that they'll always remeber.

Thanks to everyone from the El Cid for the beautiful memories :)

 

 

El Cid Mega-Pass
Value increased to $600US for 2011

This is great news!!! For arrivals starting on January 01, 2011 the value of the popular MEGA PASS is increasing to $600US (from $300 in 2010).

When you book a minimum of 5 nights at El Cid Resorts through a Canadian tour operator your clients will automatically recieve their very own Mega Pass at the time of check-in. This is a fantastic added value.

The increase from $300US to $600US is for arrivals starting on January 01, 2011. The Mega Pass for guests staying at the El Cid in the Mayan and Cozumel is already valued at the $600US.