August 2010 Newsletter


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 August 2010
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Proud to Represent
Real Resorts
and El Cid Resorts
in Canada
In This Issue
Hotel Fact Sheets
El Cid Fall Specials
RRMembers Testimonials
Westjet Vacations Destination Rep
Gourmet Dining at THE ROYALS
World Class Sport Fishing in Mazatlan
Palm Springs Condo
Welcome Mauro
Best Day
Park N Fly
Contact Us

Freddie Marsh pic
Freddie Marsh, CTC
Representing Real Resorts
604 614 9932

Dave Emery pic
 Dave Emery, MS
Representing El Cid Resorts
604 328 6847
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FMTM is an abbreviation for Freddie Marsh Travel Marketing. We are a Vancouver-area based company providing high quality travel industry sales representation in Canada and the USA.
Real Resorts link
el cid logo
Best Day logo
Palm Springs Condo
Visit Mexico
cancun logo
mazatlan logo
Riviera Maya logo
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No Phone Zone
Dear Dave,

Hello and Happy August!!!

How is your summer going? Are you keeping cool???

I've been having a great summer so far and I just got back from a road-trip to Edmonton/Calgary. It was great to see so many Alberta agents. Love ya - mean it!!!

Dixie didn't get to come all the way to Alberta, but she did come for part of the ride, as far as Grandma & Grandpa's place in Kamloops.

Dixie is side mirror

Dixie is a great little traveller, and she LOVES going in the car. Whenever she sees us starting to pack she knows something's up and she gets crazy and can barely contain her excitement.

I don't know about you, but I can totally relate. I get excited like that whenever I get to go to Mexico!!! But of course I don't stick my head out of the window of the airplane!!! HAHA
Anyways, have a great month. If you need anything regarding Real Resorts please contact me and if you need anything for El Cid Resorts then please contact Dave.  Adios Amigos!!!

Chat with you soon,


Freddie Marsh, CTC
Hotel Fact Sheets
from Real Resorts

Real Resorts has a great selling tool for you!!! The Hotel Fact Sheets are designed specifcially for you, the travel agent, and they will make you feel like an instant expert on the properties.

THE ROYAL in Playa del Carmen MapReal Resorts has thought of everything you could possibly want/need to know about a spefiic hotel including; general description of the resort, list of exactly what's included in the All-Inclusive plan, detailed description of each suite category, description of all the restaurants and bars, suite lay-outs and even a detailed map of the resorts.

The map is my favourite feature. All the suites are colour-coded so you can see exactly where each category is located. You can also see the specific suite numbers and the bedding configuration. In addition, you are able to see where the elevators are, and where all the restaurants and bars are located.

They are awesome!!! And you can even email them to your clients and they will love you for it.

To download your extremely helpful fact sheets just follow these easy steps:
bulletClick HERE.  real logo
bulletClick on the big folder near the bottom.
bulletClick on "English"
bulletClick on "Fact Sheets"
bulletPick which Real Resort fact sheet you want to download.

By the way, you are welcome to download anything you want from that site including the Travel Agent Rates, Wedding Brochures, High-Resolution photos, etc.

El Cid Fall Specials Extended
Hotel Marina El Cid Spa & Beach Resort Riviera Maya el cid logo
bulletHuge Savings
bulletFree Kids
bulletHigher Discounts on Suites
bulletAdded Values include a $600US MegaPass coupon booklet good for discounts on spa treatments, tours, car rentals, etc.
RRMembers Testimonials
Nadine Duh, Ocean Breeze Cruise & Travel
Nadine Duh

Cash for Travel Agents

A big congratulations to Nadine Duh from Ocean Breeze Cruise & Travel in Abbotsford, BC. I was visiting her office recently on sales calls and she was excited to tell me that she had just received a cheque from RRMembers for $880US!!!

Nadine said she was thrilled with the program and when asked what she was going to use the money for she said she was going to buy some SHOES!!!

You go girl!


Carol Thorne, Marlin Travel
Carol Thorne

Also a big congralutaions to Carol Thorne from Marlin Travel in Edmonton who has been earning $$$ from RRMembers.

Carol says "We love the RRMembers Commission Booster" program in our office. We have used the cheques to treat ourselves to massages, pedicures and started US bank accounts to keep the $$$ for future holidays!!!"

If you are not signed up for RRMembers Commission Booster progam you really need to get with the program. Just like Nadine, you will receive a cheque for every qualifing booking!!!

Real Resorts
EBB Discount for 2011

Valid for travel Dec 24, 2010 to Dec 23, 2011.
Use Code EB30
Book By: August 31st, 2010
Westjet Vacations Destination Rep Talks about El Cid Resorts
Linda Gomez Cordova is Senior Westjet Vacations Destintation Experience Representative, and she recently answered questions about the Hotel Marina El Cid Beach & Spa Resort in the Mayan Riviera.

Linda Gomez Cordova

As a local destination expert what do you think in general of the quality of hotels in Cancun and the Riviera Maya?
In general, I think Cancun and the Mayan Riviera's quality of hotels is probably the best in Mexico , the beaches are the most beautiful beaches in the country, the quality and diversity of hotels is available for all kinds of people to match what ever needs and wants a person can ask for.

How about the quality and the diversity of activities that are available in the surrounding areas of our hotel?
This is one of the highlights of Cancun and the Mayan Riviera- there is something for everyone, adventure, history, night life, combinations of all put together, or if you just want to relax but enjoy the sights- excursions and activities are available for all. It doesn't matter if you are a family with young children, a newly wed couple, or a couple celebrating their 50th anniversary, there are activities available for all kinds, and again, the spectacular thing about this location is the quality, nothing but the best.

What is the success of this hotel in the Canadian Market? 
The one success of the El Cid is the customer service, not only is it a beautiful resort, which meets the needs for everyone, the service by far meets and exceeds our guests expectations. It's a fantastic place for families, young couples- really everyone!! 

If you would rank from 0 (low) to 10 (high) our guest satisfaction, what would our average ranking be? 
I would have to say with ease, the rank I personally would put on guest satisfaction would have to be between an 8 and a 9.
El Cid Tray on BedWhat type of clients do you feel should select our hotel for their vacation? (eg  families, couples, destination weddings, spa seekers, fishermen, scuba divers etc)
This is why this hotel is one of my personal favorites- all clients of all types would be happy here, with maybe the exception of people who want adults only. But this hotel, offers many different restaurants, activites, entertainment, room categories, beautiful beach, the Spa is lovely!, there is a pier and the location of this resort is in the most popular little fishing village in the area.

What do you feel are some of the unique features
of this resort?

The diving rock in the pool is a huge success with guests, the kids club is fantastic, the rooms are beautiful and clean, and large, the layout of the property - its not too large of a complex which allows guests to get to know the staff during their stay, the location is prime location, close to the airport, close to Cancun for shopping, you have Cancun 30 minutes in one direction and Playa Del Carmen 30 minutes the other direction. Prime location, easy access to leave the complex for the adventurous guests who want to use public transportation, or just to take a walk into the Puerto Morelos! The Platinum Club is a definite perk to a guests stay in the resort! These are just to name a few unique features.


El Cid Resorts
EBB Discount for 2011

Book By: September 30th, 2010
Gourmet Dining
at THE ROYAL Playa del Carmen

ROYAL dining

Do you have clients that like to enjoy delicious gourment food? THE ROYAL in Playa del Carmen is known for its outstanding mouth-watering cuisine that will leave your clients in a state of bliss.

Just look at some of dining options available to your clients:

bulletNEW! EL MEDITERRÁNEO: Nouvelle Mediterranean Specialties restaurant, buffet, a la carte & "show cooking". Open for breakfast, lunch and dinner.
bulletNEW! TAPAS & PINTXOS: ocean view Spanish Tapas restaurant, offering a trendy and relaxing gourmet tasting experience from Northern Spain and the Basque region. Lunch and Dinner.
bulletSPICE: all day gourmet ocean view fine dining with sumptuous buffets, show cooking stations and a la carte menu, casual atmosphere. Breakfast, Lunch and Dinner.Asiana
bulletASIANA: contemporary gourmet Asian fusion cuisine; stylish, romantic setting with cozy seating ensuring an intimate dining experience. Lunch and Dinner.
bulletPELICANOS: delicious a la carte Caribbean fusion seafood in an oceanfront setting, overlooking white powdery beach and turquoise Caribbean. Breakfast, Lunch and Dinner.
bulletMARIA MARIE: specializing in upscale gourmet Mexican-French fusion cuisine, providing a truly Mexican hacienda-like dining experience complete with colorful murals painted by Mexican artists, evoking memories of Mexico's rich heritage. Dinner.
bulletNEW! CHEF'S PLATE: gourmet international haute cuisine where a new and different dinner menu is carefully selected each day and artfully prepared at the discretion of our Executive Chef. Every meal is a unique and memorable gourmet dining event. Open for dinner. Available from RJF category. Resewaiters picrvation required.
bulletSPICE: all day nouvelle ocean view fine dining with sumptuous buffets, "show cooking" stations and a la carte menu, casual atmosphere. Breakfast, Lunch and Dinner.
bulletPELICANOS: delicious a la carte gourmet Caribbean fusion seafood in an oceanfront setting, overlooking white powdery beach and turquoise Caribbean. Breakfast, Lunch and Dinner.
bulletTRADE WINDS POOL & BEACH SNACK BAR: Snacks & light fare while sunbathing. Breakfast & lunch.
bullet24 HR. PROMPT "ROYAL ROOM SERVICE": discreetly delivered to suite's "magic box" announced by signal light.
bulletEight additional restaurant choices included at Gran Porto Real Resort located adjacent to THE ROYAL: Maria´s; Il Pescatore; Albatros; Gaviotas; Health & Sushi Bar; Parrillada Grill; Trade Winds beach and snack bar; 24 Hr. All-Inclusive Club.

For your clients convenience, reservations are not required at THE ROYAL restaurants (except for the Chef's Plate restaurant).

El Cid Fishing Rods

World Class Mazatlán Sport Fishingel cid logo

Sport fishing in Mazatlan is great year round, and no other fishing destination can compare. Abundant tuna, sail fish, marlin, grouper, dorado, and sea bass will make your Mazatlán sport fishing charter an unforgettable experience. See why the region is called the "Billfish Capital of the World." To make your clients trip even better, they can visit during one of the famous local fishing tournaments, including the Mazatlán Billfish Classic.

El Cid FleetWith years of experience the Aries Fleet at the Marina El Cid sets the stage for an exciting adventure with some of the most exciting Sport fishing in the world. The have the newest and fastest fishing boats in Mazatlan, and are operated by the friendly and experienced captain and crews.
Guests at the Marina El Cid property will have the marina and the Aries fishing fleet at their door step.  Guests at the other El Cid resorts in Mazatlan are only a quick shuttle ride away from the Marina El Cid.

 SwordfishYour clients will enjoy some of the world's best sport fishing at the Marina El Cid in Mazatlan!

For More Information about the Sport Fishing opportunities for your clients at El Cid Resorts, please click HERE.

Palm Springs Ocotillo Lodge exterior pic
Condo Available for Rentals

Beautiful one-bedroom condo located in prime Palm Springs locationand  available for your to sell and earn 10% commission.

Weekly: $495.00US
Monthly: $1485.00US

Click HERE for photos and detailed information.
Hello Mauro!!!
A New Addition to the El Cid Family

MauroA big congratulations to Jurriaan Klink (International Sales Manager, Hotel Marina El Cid Spa & Beach Resort Riviera Maya), his beautiful wife Ana Gabriela and their son Paulo .

Mauro was born on July 4th weighing 3,560g and measuring 51cm. Mauro is very healthy.

Best Day Bus

Best Day Travel

Best Day was founded in 1984 and throughout the years they have grown on the basis of providing first class, quality and personalized service. This has allowed Best Day to position themselves as an experienced, trustworthy company in the tourism market for Cancun, Playa del Carmen, the Mayan Riviera, Cozumel, Isla Mujeres and the Mayan Peninsula.

For the Canadian market, Best Day provides the ground services for Air Canada Vacations and Westjet Vacations as well as various other FIT operators.
Best Day ACV pic
Best Day offers a wide variety of tours for fun entertainment or cultural recreation to please all ages. All of the Representatives at Best Day Travel are fully billingual, impeccable uniformed and very well trained and experienced.

Best Day Travel Representatives are always ready to help make the best day of your clients vacation. 


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