September 2011 Newsletter


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FMTM - Freddie Marsh Travel Marketing

September 2011

Proud to Represent... 

Client Logos June 2011  

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Dear Freddie,


Hello and Happy September!!  


How are things going?? Any plans for the last long-weekend of summer? Hmmm???  

 Dixie at Jet Pet Resort

As you know, at this time of the year we are on the road a lot doing all the various shows all over Canada. Normally when we are on the road Dixie goes up to Kamloops and spends some quality time with my parents. She loves it up there!! But last week we had the Thomas Cook show in Calgary and we were only going to be gone for ONE night so we decided to try the Jet Pet Resort@ YVR.


Have you heard of it?  According to their website it's a pet-centered resort & spa. Yes, I said SPA. Pretty fancy, eh?    


I did a suprise site-inspection beforehand, and the place looked great (heck, I would even stay there in a pinch haha), but I was a little bit nervous about leaving Dixie there, because as cute as she is, she does have her issues (don't we all). She has a very dominant personality and that sometimes causes problems with other dogs.  


I think it went fairly well. At least we didn't receive any panicked calls from the staff telling us to come pick her up immediately, so I'll take that as a success!!


One of the cool features is that they posted photos of Dixie on their facebook page. It was so great being able to see her enjoying her time at the resort and mingling with the other "guests". I would recommend Jet Pet Resort and I give them a thumbs-up if you have clients with dogs (or cats).


So anywho...I would like to ask a favour of you. Normally I wouldn't dream of using this newsletter for personal gain, but...    


National Car Rental ContestI entered a "What's your funniest travel story?"contest with National Car Rental and there is a potential grand prize of 350,000 airline miles. The last day of voting is Tuesday, August 30th and I'm currently in the lead, but just by a hair. Do you think you could send a vote my way??? Thanks, love ya mean it. Click HEREto vote. 





Freddie Marsh, CTC
FMTM - Freddie Marsh Travel Marketing


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Social Media Expert Catherine Heeg
PanAmerican Games Volleyball in Puerto Vallarta
Wedding Legacy at Real Resorts
Hula Pie at Duke's
World Class Golf at El Cid
Ambassadors of the Environment
Best of the Best Cancun Beaches
Families Love Hotel Marina El Cid Spa & Beach Resort
ACTA Alberta Golf Tournament
About Us
by Catherine Heeg, Customized 
Management Solutions

Catherine Heeg pic

Do you want 3 new ways to market your events and tours? We'll explore the power of Facebook Events and how to create them. We'll look in depth at the power of LinkedIn Events. Don't miss the last part where we delve into secrets of integrating new and traditional media.   

podcast start button  

Catherine Heeg is an International Speaker and Trainer in the travel. tourism, and hospitality industry. Focusing on social media, sales and marketing, Catherine understands and speaks your language. 


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Volleyball in Puerto Vallarta      


The teams at Canto Del Sol and Villas Vallarta are excited that the PanAmerican Gamera Beach Volleyball matches will take place October 16th and 22nd in Puerto Vallarta.  The volleyball will be hosted at the newly built PanAmerican Beach Volleyball Stadium, located at just 8 meters above sea level and with the capacity of seating up to 2,000 spectators.  You can find more information by clicking HERE


Also, the renovated Puerto Vallarta Malecon (beach boardwalk) will be ready for PanAmerican Games.  Puerto Vallarta is currently the second most important economic zone in the state of Jalisco, and Mexico's third most important port. An estimated five million people visit the destination on an annual basis.


Malecon Before pic
Malecon Before




Malecon After pic
Malecon After


Canto del Sol and Villas Vallartaare open and available to host guests to the PanAmerican games as well as other guests for the coming Fall season!



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Partnering with the City of Joy Foundation 

Real Resorts is offering couples and their guests the opportunity to turn their special occasion into a true legacy for a child. Partnering with the City of Joy Foundation (Fundacion Ciudad de la Alegria), Real Resorts is inviting couples to create a Legacy Gift Fund to help educate a child. 


One of City of Joy'smissions is the Mano Amiga School for children.  The school, which operates kindergarten through high school, helps to educate more than 1,300 children each year whose families have an annual income of less than $450 per month.  The school and City of Joysupport individuals and families who live in Cancun and the state of Quintana Roo.  These people often work in the hospitality industry but find themselves coming up short in supporting their family's needs.   

City of Joy 

The cost of educating one student at Mano Amiga School is $25 USD per month.  Couples donating towards this cause will receive a commemorative plaque in their honor signed by student representatives and a letter twice a year from a sponsored student. If they choose, they can also arrange to visit the school, and will be commemorated at the school with an engraved 'blessing plaque' noting their wedding date and names.


Fernando GarciaFor the past several years we have joined our colleagues in the travel industry in supporting The City of Joy's important work," said Fernando Garcia, Managing Director of Real Resorts.  "It is truly a pleasure to now have the opportunity to create this legacy program for our many guests who celebrate weddings and other special occasions with us.  I cannot think of a more worthwhile way to commemorate an event and make a difference in a child's life.  The idea of a Legacy Wedding Gift Program was suggested to us by several of our guests who said they were not in need of traditional wedding gifts and wanted to do something to share their good fortune and provide a way for their guests to do something meaningful.  It brings us much joy to provide this wonderful opportunity," added Garcia.


Guests wishing to create a Legacy Gift can work through their travel agent or their Wedding Planner at Real Resorts.  In addition to the couple making the Legacy Donation, Real Resorts can set up a Bridal Registry for the couple so that their wedding guests can contribute to the legacy as well.  For more information on the Legacy Wedding Gift Program and the wide variety of wedding celebrations available at Real Resorts please click HERE


About City of Joy

City of Joy is a 12 acrecompound located just outside the city of Cancun that provides education, healthcare, legal support and a wide range of other services for needy families in collaboration with a network of charitable organizations.   It does this with the mission of keeping families together and providing resources to live a dignified life.  Together, the organizations in the City of Joy help more than 20,000 people a year and the Foundation provides more than $450,000 USD per year to these non-profit organizations to sustain homes, pay utilities, and provide services. Many travel industry partners support the work of City of Joy with financial contributions including Real Resorts and its employees. 


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Duke's Beach House    


The next time you have clients staying at Honua Kai Resort & Spamake sure you let them know to try the HULA PIE at Duke's Beach House Restaurant, which is located on property.


The hula pie is legondary and it is big enough for two (maybe even three or four) to share, and is sooo good. The best way to describe it is a rich mud-pie topped with macadamia nuts. Mmmm....macadamia nuts!!!


Duke's is open for breakfast, lunch, dinner and cocktails.It has a fun vibe and the seafood is delicious.   

Duke's logo 




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El Cid Country Club 

Golf El Cid MZT picYour clients can tee up for the ideal golf vacation in a relaxed, comfortable setting along the Pacific Coast of Mexico. They can discover the endless pleasures of playing Mazatlán's premier 27-hole championship golf course while enjoying a refreshing stay at an El Cid resort, just minutes away. 

At this world-class golf course (PGA-rated par 72), featuring the new Lee Trevino nine, they can learn from experienced golf professionals through small classes or personalized lessons. El Cid Country Clubalso hosts annual tournaments every March and November including the Canadian Tour and Mexican PGA. Amateur golfers from around the world travel to this destination to compete for thousands of dollars in prizes, as well as carts, vacation packages, and more. 

Of course, carts and caddies are available -- as are a driving range, putting greens, and short-game area. El Cid's golf facilities are open from 7 a.m. to 5:30 p.m. daily.    



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A Maui Must Do

Dave & Freddie Kayak tripOne of the highlights on our recent trip to Maui was a sea-kayaking and snorkelling excursion provided by the Jean-Michel Cousteau's Ambassadors of the Environment Program.  


Their office is located on the grounds of the Ritz Carlton up in Kapalua, which is only a 10 minute drive from Honua Kai Resort & Spa. Our guide/naturalist Kevin was an amazing guy. He looked after every little detail and was a great source of information. Did you know that most commerical sunscreens include highly toxic chemicals that harm marine-ife and especially sea-turtles??? I had no idea. From now on I will be much more careful.


On our excursion we went sea-kayaking to a beautiful coral-reef area and enjoyed some incredible snorkelling and I even saw a sea-turtle swimming about 3 feet from me. It was great!


They have an extensive  program and I hope you recommend them to your clients when they are staying at Honua Kai Resort & Spa.


Click HEREto view the 2011 Ambassadors Brochure.     



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THE ROYAL Cancun and Gran Caribe Real   



Real Resorts' two Cancun resorts, THE ROYAL Cancunand Gran Caribe Real Cancun, were awarded with the prestigious recognition of having the greatest, cleanest and most pristine beaches in Cancun and the entire Riviera Maya  --  a region acclaimed for having some of the world's best beaches!


Best BeachThe recognition was presented during the 7th Annual Clean Beach Conference held in Mazatlan and organized by the Mexican Federal Government, the National Water Commission (Conagua), the National Environment and Natural Resources Ministry (Semarnat), the Ministry of Tourism (Sectur) and Ministry of Health. 


Because of the beauty of all of the Riviera Maya's beaches, this recognition is only awarded to those who go above and beyond normal stewardship and adhere to the strictest guidelines including the following criteria:


bulletAbsolutely no trash on the sand, even a few small pieces of paper will disqualify a beach.
bulletAppropriate signage on the beach indicating resort services and information.
bulletThe water must be clean and ecologically correct without any signs of pollution.
bulletThe resort that maintains the beach must practice sustainability including waste separation and other green initiatives
bulletBeaches must have trained life guards, warning flags indicating surf condition, and security
bulletThe resort must demonstrate best practices to protect the natural wildlife including pelicans, seagulls, and sea turtles.  Real Resorts has an extensive sea turtle protection program. 


THE ROYAL Cancun beachReal Resorts has worked diligently to achieve this recognition which is one of the highest accolades in Mexico. It assures guests that they are enjoying the most beautiful and highest quality beach experience with the cleanest sand and water while protecting the environment and respecting the natural habitat.


THE ROYAL in Cancun is also the recipient of the Green Diamond recognition for its commitment to ecology and the environment. The recognition is awarded by The American Academy of Hospitality Sciences to select five star leading hospitality luxury hotels that exceed a selection of criteria for superior facilities and service. 




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Riviera Maya

Families do love the Hotel Marina El Cid Spa & Beach Resortin the Mayan Riviera. The 2 and 3 bedroom suites spacious (1366 & 1778 sq ft respectively!) are great for larger families (up to 8 people).  Even the family rooms are perfect for those families of up to 5 people (2 double beds and 1 Queen Murphy bed).   

El Cid Pool Jump pic

The Kids's Club (4-12 years) and the Teen's Program (13-17 years) are both open from 9 am to 9 pm, so the parents can even enjoy a romantic dinner alone at one of the specialty restaurants.   The kids can swim and snorkel at the calm, sandy beach; play in the amazing kid-friendly large pool or enjoy the El Cid Turtle Preservation program.  This is just a few of the many activities that members of any sized family will enjoy at El Cid!   


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Congratulations Ross Evans

Real Resorts was a hole sponor at the ACTA Alberta Travel Industry Golf Tournament on August 18th at the Red Tail Landing Golf Course outside Edmonton. It was a typical August day in Alberta; we had sunshine, we had rain, we had cold wind and we had hail!!! But in the end it wasRoss Evansa really fun day and it was great to see so many friends and industry partners.


As a hole sponsor, Real Resorts had a "Marshmallow Longest Drive" contest, which was a lot of fun. The winner was Ross Evansfrom Custom Travel Solutions. Ross will be enjoying a complimentary 3 night stay at the Gran Caribe Real in Cancun (all-inclusive).  Congratulations!!!


Real Resorts is proud to support ACTA, and in-turn support Canadian Travel Agents.  

ACTA logo 


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FMTMis an abbreviation for Freddie Marsh Travel Marketing. We are a Vancouver-area based company providing high quality travel industry sales representation in Canada and the USA.  



Dave E

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Best Day Westjet Vacations

For the Best Day of Your Clients Vacation

Best Day was founded in 1984 and throughout the years they have grown on the bas is of providing first class, quality and personalized service. This has allowed Best Day to position themselves as an experienced, trustworthy company in the tourism market for Cancun, Playa del Carmen, the Mayan Riviera, Cozumel, Isla Mujeres and the Mayan Peninsula.

For the Canadian market, Best Day provides the ground services for Air Canada Vacationsand Westjet Vacationsas well as various other FIT operators.

Best Day offers a wide variety of tours for fun entertainment or cultural recreation to please all ages. All of the Representatives at Best Day Travel are fully billingual, impeccable uniformed and very well trained and experienced.

Best Day Travel Representatives are always ready to help make the best day of your clients vacation.


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Park N Fly Parker
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