December 2011 Newsletter


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December 2011

Proud to Represent...

Client Logos June 2011

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Dear Dave,


TokyoSo you'll never guess where I went this past weekend...TOKYO!!! Yes, I said WEEKEND and I said TOKYO. What the heck, you only live once!!! :) I only went for 3 days (Friday to Monday) and it was an awesome trip.


I had a couple of reasons for going but a major motivating factor was because I really needed the status miles to qualify for Air Canada Elite status for 2012. Yep, it's all about the status miles LOL. My routing was insane, YVR-LAX-YYZ-NRT-YVR, but I just squeaked in with enough miles for status. YAY I'm happy!!!


Actually, you may or may not remember that I tried to go to Japan back in March and I arrived right after the earthquake? Remember that one? I only got to spend 15 hours in Japan and I didn't get to see anything or even visit my friend Shawn who I was going over to see. So, that's the other reason that I wanted to go back.


Anyways, I had a great time even if it was a short trip, and I managed to cram a lot in those 3 days (Asakusa Temple, Tokyo Tower, Imperial Palace, Shinjuku, Karaoke, Sushi, etc). I didn't get much sleep and I really tried to enjoy my time there as much as possible.


So what did I think of Tokyo? I loved it. What an exciting city and beautiful gracious people. I am so glad that I finally got to experience it. Two thumbs up!!!


So this coming weekend I'm off again...this time to Cancun for 3 days!!! What's with these 3 day trips lately??? I am going down for Real Resorts Sales Meetings, and I will give you an update in the next newsletter.


Hey, a big congratulations to Dorothy Bagan from Cruises of Excellence in Calgary. She was the winner of the newseltter contest last month and she correctly identified the island in the photo from Honua Kai Resort as MOLOKAI. Way to go Dot, your gift card has been mailed to your office.


Keep reading below for this month's photo contest for your chance to win!!!





Freddie Marsh, CTC
FMTM - Freddie Marsh Travel Marketing


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fmtm new logo


Social Chats that Yield Business
New Year's Eve Celebration at Canto del Sol
Christmas Space Available at Honua Kai
RRMembers: Another Happy Member
Photo Contest: El Cid
Janessa & Mike's Wedding at THE ROYAL Playa del Carmen
Mazatlan in the Spotlight
About Us
by Catherine Heeg, Customized
Management Solutions



Catherine Heeg pic

Twitter! Are you using it to reach new clients? Do you know about Twitter chats? Explore 7 strategies to grow your business.

Read more for simple techniques you can use to engage and educate.




Catherine Heeg is an International Speaker and Trainer in the travel. tourism, and hospitality industry. Focusing on social media, sales and marketing, Catherine understands and speaks your language.


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Fireworks at Canto del SolNEW YEAR'S EVE CELEBRATION
Canto del Sol

Guests staying at Canto del Sol, in Puerto Vallarta, will have the opportunity to enjoy an amazing Gala dinner as part of the New Year's Eve celebration on the 31st. They will enjoy an amazing international buffet dinner, a Latin Show, great live music and fireworks. Of course, the bars will be open serving both domestic and international beverages! Guests booking the NYE Gala Dinner before December 15th, through their favourite Canadian tour operator, get a 50% discount on the charge for the evening!


Celebration at Canto del Sol


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Honua Kai Resort & Spa

Honua KaiIf you have clients that still haven't booked their Christmas vacation yet, say Aloha to Honua Kai Resort & Spa. There is still some availablity in the Studio and One Bedroom categories, and Honua Kai has dropped the minimum stay requirements. Great news!!! Don't delay, book today!



Honua Kai has all the comfort of home and all the amenities of a luxury resort inluding spacious studios, one, two and three bedroom suites. Each has fully equipped gourmet kitchens, and there is an expansive Aquatic Playground just steps from the ocean.


A Maui vacation at Honua Kai couldn't be more perfect.


To view the "virtual site inspection" from our visit to Honua Kai last August click HERE.


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RRMEMBERS Lenora Perry from Sears Travel

Another Happy Member

Congratulations to Lenora Perry from Sears Travel in Victoria, BC. Lenora recently booked a wedding group to the Gran Caribe Real in Cancun and she earned over $700 bonus!!!


As Lenora said, "It was a lovely day at the office!"


The RRMembers Commission Booster Progam is one of the best incentive programs in the industry. If you're not a member yet you're really missing out. The program is designed to be user-friendly with no forms to fill out and everything is done quickly online.


One of the features I like most about the RRMembers program is that your cheque is generated and sent out to you within 30 days of your client's checkout and you don't have to wait until you accumulate a certain amount of bookings. Even just after ONE booking a cheque is sent to you.


A question I hear a lot from travel agents is, "Do tour operator bookings qualify?" Of course. Real Resorts knows that most of your bookings are coming through tour operators such as Westjet Vacations, Air Canada Vacations and Thomas Cook. Real Resorts appreciates your business and wants to reward you for it.


And the program is very generous. For example, a simple 7 night booking to THE ROYAL Playa del Carmen will earn you a minimum of $50US up to a maximum of $160US depending on suite category and number of guests.


rrmembers pic


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Name the Hotel



This photo of a peaceful swimming pool was taken at an El Cid property somewhere in Mexico. Name the hotel this pool is located at and you will be eliblible for a great prize!!!


Simply reply to this email with your guess and a winner will be randomly selected from all of the correct answers. Good luck!!!


el cid resorts logo



Whatever type of vacation your client desires - from the lively atmosphere of four Mazatlán México hotels, to the romantic aura of a spacious oceanfront suites in Riviera Maya, to the intimate retreat in Cozumel - thoughtful staff are prepared to cater to your clients every need, with a highly individualized style of service.


Warm, Welcoming Hotel Resort Destinations, Immersed In Local Tradition.


Your clients can enjoy an authentic view of Mexican hospitality through El Cid Resorts - a unique brand of vacation getaways in Mazatlán, Cozumel, and Riviera Maya, with something for everyone.






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The Difference is in the Detail Wedding Couple

If you live in BC you probably know the one and only Edna Ray. For those of you in other province's, Edna is the Regional Sales Manager for Air Canada based in Vancouver. Edna recently attended a family wedding at THE ROYAL Playa del Carmen, and here is what Edna has to say...


Hi Freddie,


ALL were extremely impressed with the resort, the superb service, amazing food and overall quality of THE ROYAL Playa del Carmen.


The wedding was flawless and Janessa had the undivided attention of 2 wedding coordinators. Although hers was not the only wedding on that day, she never felt rushed and was treated as "her special day" . As a guest, and part of the wedding party, there was absolutely NO STRESS.


The weather was perfect, and the entire experience exceeded our expectations (your tag line is so right!!).


The difference is on the detail, and the attention to detail certainly was very an example...after the wedding ceremony was over, we walked towards the restaurant where we were going to have the Luncheon reception. The walk towards the resaturant was not planned, and we were casually walking together as a group behind the bride and it happens the photographer who had already finished his photo shoot and was in fact paking his equipment, saw the group and took an awesome photo. This was above and beyond his duty, but indicative of his professionalism and true dedication to his client.


We are still talking about the wedding and the wonderful time we shared together, and have decided an annual celebration is a go!


To learn more about Royal Weddings, click HERE.


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Rogers Arena in Vancouver

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FMTM is an abbreviation for Freddie Marsh Travel Marketing. We are a Vancouver-area based company providing high quality travel industry sales representation in Canada and the USA.



Dave E

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Best Day Westjet Vacations

For the Best Day of Your Clients Vacation

Best Day was founded in 1984 and throughout the years they have grown on the bas is of providing first class, quality and personalized service. This has allowed Best Day to position themselves as an experienced, trustworthy company in the tourism market for Cancun, Playa del Carmen, the Mayan Riviera, Cozumel, Isla Mujeres and the Mayan Peninsula.

For the Canadian market, Best Day provides the ground services for Air Canada Vacations and Westjet Vacations as well as various other FIT operators.

Best Day offers a wide variety of tours for fun entertainment or cultural recreation to please all ages. All of the Representatives at Best Day Travel are fully billingual, impeccable uniformed and very well trained and experienced.

Best Day Travel Representatives are always ready to help make the best day of your clients vacation.


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Park N Fly Parker
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