January 2012


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FMTM - Freddie Marsh Travel Marketing

January 2012

Proud to Represent...

Client Logos June 2011

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Dear Dave,


Dixie NaughtyWell here we are at the beginning of another year. Happy New Year!!!


Further down in this newsletter there is a story about Cesar Milan (the dog whisperer) staying at the Hotel Marina El Cid over the Christmas holidays. Geez, I really wish I had known about that in advance, because I would've made a quick trip down there with Dixie to meet him.


As cute as Dixie is, she desperately needs some one-on-one time with Cesar to work on some of her issues. She LOVES people but she HATES other dogs...with a passion. Not sure what the deal is with that. Dixie is a rescue and she came to us when she was already 5 years old so there is a big part of her history that we don't know about. I'm thinking she wasn't socialized properly as a puppy, but who knows; maybe she's just naturally a bossy bitch!!! :)


Here is a video from a while back taken on the Ferry from Vancouver to Victoria showing a tense moment between Dixie and a fellow passenger.


Wishing you a very happy and successful year ahead. We are looking forward to working with you.


Keep reading below for this month's photo contest for your chance to win!!!




Freddie Marsh, CTC
FMTM - Freddie Marsh Travel Marketing


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fmtm new logo


Make Time for Social Media
Congratulations to our Winners
Meet Canada's #1 RRMember for 2011
Honua Kai Resorts Rated #1
Dog Whisperer at El Cid Resorts
Food Service Quality Recognition for Canto del Sol
Photo Contest: Real Resorts
by Catherine Heeg, Customized
Management Solutions


Catherine Heeg pic

Are you finding it hard to fit social media, audio and video podcasting and blogging into your work day?

Here's what you can do in a few minutes each day to boost your fan engagement on Facebook and Twitter. Plus, weekly tactics to keep your sites fresh and interactive.

Click here for a simple strategy!


Catherine Heeg is an International Speaker and Trainer in the travel. tourism, and hospitality industry. Focusing on social media, sales and marketing, Catherine understands and speaks your language.


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To Our Winners!!!

Well, we ended 2011 with a bang with several contests, and we'd like to congratulate the lucky winners:

bullet December El Cid Resorts Photo Contest Winner: Kim Bone, Thomas Cook Travel, Prince George, BC
bullet 7 Night stay at Royal Villas Resort MZT: Christine Ward, Carlson Wagonlit Richert Travel, Winnipeg, MB
bullet 7 Night stay at Canto del Sol PVR: Lance Panerio, Flight Centre, Richmond, BC

Keep reading below for this month's photo contest. Maybe it will be your lucky day??

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Meet Canada's #1 RRMember for 2011

Congratulations to Liz Moore from Liz Moore Destination Weddings for being Canada's #1 RRMembers Commission Booster earner for 2011. Liz earned over $2,200 in bonus commission and this is what she has to say about Real Resorts...


I am thrilled with the RRmembers program this past year because not only does it provide me with the opportunity to offer properties that I love to my wedding couples but gives me the opportunity along with my agents to receive added bonus commission. What could be better than being able to give my clients resorts that fit their needs and budget for the Gran Caribe Cancun and the Gran Porto Real, but to also offer truly 5 star luxury adults only properties such as The Royal Cancun and The Royal Playa Del Carmen, for those with a slightly higher budget. All four properties are an easy sell with their primo locations in Cancun and Playa Del Carmen. I've also been very pleased with the Real Resorts Royal Wedding Specialist program launched in 2011. It means exceptionally fast and efficient service for me to provide my couples with the information they need to plan their perfect destination wedding. I look forward to many more sales with Real resorts in the 2012 business year!

Thanks very much

Liz Moore -


Liz Moore Destination Weddings

Real Resorts supports travel agents, and we are asking you to
please recommend us.



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Rated #1 on TripAdvisor

You are always hearing us tell you how great Honua Kai is, whether it's out on sales calls or here in the newsletter every month. Well, apparently we're not the only ones who think Honua Kai is a pretty amazing place.


Honua Kai Resort & Spa, which is located beachfront in North Kannapali is currently ranked #1 of 30 hotels in Lahaina. The reviews are consistently glowing with words such as "beautiful", "wow", "excellent", "awesome" and "paradise".

Honua Kai Suite

Honua Kai is offered by all of the major Canadian tour operators that sell Hawaii such as Westjet Vacations, Thomas Cook (Holiday House/Fun Sun) and Air Canada Vacations.

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Cesar Milan Spends Christmas at Hotel Marina El Cid Spa & Beach, Riviera Maya

Cesar & Junior
Cesar Milan and his dog Junior enjoying the beautiful beach at Hotel Marina El Cid

Cesar Millan, "The dog Whisperer", has been named a Dr. Phil for dogs, and for good reason. Cesar's amazing rehabilitation of dogs has captured the national spotlight with his National Geographic Channel (NGC) series Dog Whisperer that premiered seven years ago. Cesar decided to spend Christmas with his family in Mexico and he chose Hotel Marina El Cid Spa & Beach Resort to be his home away from home and he even took his dog Junior with him! Watch his 7th season premier which begins Saturday, January 7, 2012, at 8 pm on Nat Geo WILD!

Hotel Marina El Cid Spa & Beach Resort overlooks the pristine Puerto Morelos National Reef Park, and is a relaxing departure from more crowded Cancún/Riviera Maya hotels. The All-Inclusive property is situated near the charming, bohemian fishing village of Puerto Morelos.

This family oriented destination features a diverse range of amenities ... including four tantalizing restaurants, a state-of-the-art spa, an all-new convention center, a magnificent, 22,000-square-foot pool, and a full-service, 120-slip marina. Whether your clients are visiting for a week of family fun, a revitalizing spa escape, or a romantic getaway, El Cid is sure to be a good fit form them.

bulletLocated on the sun-splashed coast, halfway between Cancún/Riviera Maya and Playa del Carmen, México
bulletLess than a mile from the charming, bohemian fishing village of Puerto Morelos
bullet30 minutes from downtown Cancún/Riviera Maya and Playa del Carmen
bullet20 minutes from Cancún/Riviera Maya International Airport
bulletAn 80-minute drive from the impressive Mayan ruins of Tulum
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Recognition for Canto del Sol

Canto del Sol has recently been recognized with the "Quality Distinctive H" for safe and hygenic food handling.


Canto del Sol RecognitionSince 1990, the Mexican Ministry of Heath and Ministry of Tourism have recognized establshments that sell food and beverages with the "Quality Distinctive H". The aim of the program is to ensure that the food and beverages provided to the public are stored, handled and served safely, by applying good hygiene and health practices.


The program requires that 80% of the staff and 100% of the managers go through a rigorous training. The training instructors provide a series of recommendations and techniques for cleaning, disinfecting, storaging, freezing, refrigerating, thawing food, and for personal hygiene. The program includes detailed checklist that must be accomplished to 90% satisfaction. The training and recognition happens annually.


Earning this recognition, provides numerous benefits to both the guests as well as the staff of Canto del Sol. Congratulations to Canto del Sol for their "Quality Distinctive H"!

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Real Photo ContestPHOTO CONTEST

What is this Service Called?

At THE ROYAL Cancun and THE ROYAL in Playa del Carmen a free service is offered to all guests, providing cold towels, sunscreen, books & magazines, and cold water. This service is called (multiple choice)...

bulletA Pool Concierge
bulletB Beach Butler
bulletC Royal Concierge
bulletD Romance Butler

Send us your guess and you will be eliblible for a great prize!!!


Simply reply to this email with your guess and a winner will be randomly selected from all of the correct answers. Good luck!!!

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FMTM is an abbreviation for Freddie Marsh Travel Marketing. We are a Vancouver-area based company providing high quality travel industry sales representation in Canada and the USA.


Freddie Marsh 2011

Dave E

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Best Day ACV pic

For the Best Day of Your Clients Vacation

Best Day was founded in 1984 and throughout the years they have grown on the bas is of providing first class, quality and personalized service. This has allowed Best Day to position themselves as an experienced, trustworthy company in the tourism market for Cancun, Playa del Carmen, the Mayan Riviera, Cozumel, Isla Mujeres and the Mayan Peninsula.

For the Canadian market, Best Day provides the ground services for Air Canada Vacations and Westjet Vacations as well as various other FIT operators.

Best Day offers a wide variety of tours for fun entertainment or cultural recreation to please all ages. All of the Representatives at Best Day Travel are fully billingual, impeccable uniformed and very well trained and experienced.

Best Day Travel Representatives are always ready to help make the best day of your clients vacation.


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