April 2015 Newsletter


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Dear Freddie,

So, are you brave enough to book your family and/or friends on holidays or for destination weddings? I know I've heard horror stories from agents about sending their relatives or friends on vacations, and they were blamed for every little thing that went wrong. If a flight was late, it was their fault. If a transfer stopped at another property before theirs, it was their fault. If they had to wait in line at immigration, it was their fault. If there was a bit of seaweed on the beach, it was their fault. If there was a mosquito at the property, it was their fault.

I'm very fortunate, that many of my relatives have been to the properties that I proudly represent, and these trips have always turned out well for my relatives (and thus for me also). I don't know whether it is that I have flexible and easy-to-please relatives, or that I have great properties that always deliver. Actually, I think it is both...Again, I'm a lucky guy, with great relatives!
A few of you were asking for a quick Ralphie update. You may recall that she had surgery on her back leg in November to repair a torn ligament. She is totally recovered and walking and running on all four legs again.
Happy selling!
Dave Emery
heeg3 Need Help with Social Media?
Did you know: 43% of small businesses spend 6 hours or more each week on social marketing?
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Still not sure if this is right for you? Here are some sample posts we've created in the past. Please feel free to check them out and use them on your own page if you'd like.

Are your social sites and posts exactly where you'd like them to be? If so, here are some free checklists you may find helpful to move you presence to the next level. Please feel free to download as many of these guides and checklists as you'd like.

Focus! Graphics are key to a successful presence. Here are some fun holiday graphics we've created. Check them out and download your favorites.

Looking forward to working with you to take your social posts to the next level and make your marketing life easier. Let's connect.
Quote of the Month

Only the rich have distant relatives.     

Chinese proverb

About Us

DETM is an acronym for David Emery Travel Marketing. We are a Vancouver-area based company providing quality travel industry representation in Canada since 2009.
Client Resources
If you are looking for the latest brochure, promotion, news article or training resource from most of our clients, we have created a webpage where you can easily find the latest information.
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In this issue
bullet Hilton Puerto Vallarta - Great Service, Food & Location
bullet Honua Kai Resort & Spa - Perfect for couples traveling together!
bullet All-Inclusive Platinum Plan - Hotel Marina El Cid Spa & Beach Resort - Riviera Maya
bullet Need Help with Social Media?
bullet Social Media Expert - Facebook Marketing Essentials
bullet Upcoming Webinars
bullet Photo Contest
Hilton-KrystalHilton Puerto Vallarta - Great Service, Feed & Location
Here are some comments from my sister-in-law, Laurel (from Saskatoon) who was just at the Hilton:
"My husband and I were at the Hilton Puerto Vallarta for a week at the beginning of March and absolutely loved it! It is a smaller hotel with an excellent beach and beautiful pools in a great location. It is close to the airport, marina and the city center.
The service was excellent everywhere - front desk, restaurants and pools. We felt very well tended to and all of the staff that we encountered were extremely friendly and helpful.
And the food! It was fabulous! We had no difficulty getting into the a la carte restaurants, so we tried all three - the French, Mexican and Brazilian. We enjoyed fabulous meals at all of them and enjoyed the fact that the portion sizes were on the smaller side. It allowed us to try a few courses without being absolutely stuffed afterwards. We ate breakfasts at the main buffet restaurant and loved the custom made smoothies and omelets, as well as the delicious pastries and fresh fruit. We ate at the buffet restaurant for our evening meal on three occasions and each time we enjoyed a different theme for the food - Italian, Chinese and Mexican.

The location was perfect for us. It was very close to the airport but in a very quiet area. We were a short walk (less than 10 minutes) to a big grocery store and the marina, which had a flea market.

We had a fabulous time and would recommend it highly. We had a great, relaxing vacation here and would definitely return."
Of course, I'll look forward to having any of my relatives visit any of the Krystal properties also.

HonuaKaiHonua Kai - Perfect for couples traveling together!
My Brother-in-law, Kelly and his wife Marg, were at Honua Kai in November with his 4 kids and 2 grand kids in a 3 bedroom suite. They were looking forward to heading back there last month.
Here are his comments:
"This was our second stay at Honua Kai in less than four months. We enjoyed our family experience so much last November, we recently returned to Honua Kai for a 10 night stay with friends. Our 1200 square foot suite was ideal to share with another couple allowing us a great balance between enjoying the ample common area with gourmet kitchen and generous bedroom and private bathrooms.
Honua Kai amenities, grounds and staff are all first class. We enjoyed walking the amazing beach and walkway every morning. The Lahaina/Ka'anapali area has so much to offer and Honua Kai is situated in one of the Maui's premier spots to vacation. Ten minutes north are incredible beaches such as the secluded Honalua Bay and amazing boogie boarding at DT Flemming Beach."
ElCidAll-Inclusive Platinum Plan - Hotel Marina El Cid Spa & Beach Resort - Riviera Maya
Last month I talked about the El Cid All-Inclusive Elite Plan offered at our Mazatlan properties. This month, I wanted to share the comparable plan at the El Cid Riviera Maya property - the Platinum All-Inclusive plan.
Of course the Platinum All-Inclusive plan includes all of the amenities of the All-Inclusive Plan (including our 6 amazing restaurants), plus:
bulletGuaranteed Ocean View room
bulletDedicated check-in and check-out lounge
bulletPrivate access to palapa huts
bulletButler service
bulletLate check-out
and many more

In the spirit of this month's theme, I should mention that my Mother-in-law and Father-in-law were at the Hotel Marina El Cid property a few years ago, of course on the Platinum plan.

You can find all of the details of the All-Inclusive Platinum Plan HERE.
photoPhoto Contest



What is the name of the special and traditional spa treatments offered at the Hotel Marina El Cid Spa & Beach Resort in the Riviera Maya? Click HERE for a hint.
Congratulations to Brenda Webber, of Total Travel Service in Portage La Prairie, MB for winning last month's Photo Contest and gift certificate.

El Cid Resorts Logo



Hilton Logo

Krystal logo

Dave Emery
Dave Emery

Sandy Ruel

SocialFacebook Marketing Essentials.  Novice to Advanced tips

Have you noticed your fan base isn't growing as quickly as before?  As Facebook moves into a Pay to Play model, we get to be even more creative in attracting new fans.  So many travel pros miss a few simple tips that can help them rev-up their ships' engine.  Let's sail thru these tips from novice to advanced.  

Read about the detailed tips



Catherine Heeg is an International Speaker and Trainer in the travel, tourism, and hospitality industry. Focusing on social media, sales and marketing, Catherine understands and speaks your language.

Connect with Catherine at www.cmsspeaking.com

webinarsUpcoming Webinars

Find links to sing up for any of these webinars HERE. All webinars will be only 30 minutes.

Learn more about one of Puerto Vallarta's newest all-inclusive properties - the Hilton Puerto Valalrta. We will also include information on the Krystal properties in Puerto Vallarta, Ixtapa and Acapulco.
We will provide an overview of the new Krystal Grand Punta Cancun and the Krystal Cancun properties. Both are located in a great location at the top of the "7" in Cancun, on one of the best beaches in Cancun. They are just steps away from shopping malls, restaurants, cultural attractions and the nightclub area (Coco Bongo's and more!).
Honua Kai is one of the top-rated luxury condo resorts in Maui, featuring spacious studio, one, two and three bedroom suites. The property is located on the world-famous Kaanapali North Beach. Each suite includes a fully equipped high-end kitchen, in-suite washer & dryer, a bathroom for each bedroom and more.
To request a private webinar for you or your colleagues, please email Dave Emery (dave@daemery.com).
DETM - David Emery Travel Marketing | 604-328-6847 |  dave@daemery.com | 
New Westminster, BC  V3M 1A6



DETM - David Emery Marsh Travel Marketing | | New Westminster | BC | V3M 1A6 | Canada





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