So, are you brave enough to book your family
and/or friends on holidays or for
destination weddings? I know I've heard
horror stories from agents about sending
their relatives or friends on vacations, and
they were blamed for every little thing that
went wrong. If a flight was late, it was
their fault. If a transfer stopped at
another property before theirs, it was their
fault. If they had to wait in line at
immigration, it was their fault. If there
was a bit of seaweed on the beach, it was
their fault. If there was a mosquito at the
property, it was their fault.
I'm very fortunate, that many of my
relatives have been to the properties that I
proudly represent, and these trips have
always turned out well for my relatives (and
thus for me also). I don't know whether it
is that I have flexible and easy-to-please
relatives, or that I have great properties
that always deliver. Actually, I think it is
both...Again, I'm a lucky guy, with great
A few of you
were asking for a quick Ralphie update. You
may recall that she had surgery on her back
leg in November to repair a torn ligament.
She is totally recovered and walking and
running on all four legs again.
Need Help with
you know: 43% of small businesses
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Are your social sites and posts exactly
where you'd like them to be? If so, here are
you may find helpful to
move you presence to the next level. Please
feel free to
as many of these guides and
checklists as you'd like.
Looking forward to working with you to take
your social posts to the next level and make
your marketing life easier.
Quote of the Month
the rich have distant relatives.
DETM is an acronym for David Emery Travel
Marketing. We are a Vancouver-area based
company providing quality travel industry
representation in Canada since 2009.
If you are looking for the latest brochure,
promotion, news article or training resource
from most of our clients, we have created a
webpage where you can easily find the latest
updated on the latest news, announcements
and FAM information by connecting to our
Puerto Vallarta - Great Service, Feed & Location
Here are some
comments from my sister-in-law, Laurel (from
Saskatoon) who was just at the Hilton:
"My husband and I were at the Hilton
Puerto Vallarta for a week at the beginning
of March and absolutely loved it!
It is a smaller hotel with an excellent
beach and beautiful pools in a great
location. It is close to the
airport, marina and the city center.
The service was excellent
everywhere - front desk, restaurants and
pools. We felt very well tended to and all
of the staff that we encountered were
extremely friendly and helpful.
And the food! It was fabulous!
We had no difficulty getting into the a la
carte restaurants, so we tried all three -
the French, Mexican and Brazilian.
fabulous meals at all of them and enjoyed
the fact that the portion sizes were on the
smaller side. It allowed us to try a few
courses without being absolutely stuffed
afterwards. We ate breakfasts at the main
buffet restaurant and loved the custom made
smoothies and omelets, as well as the
delicious pastries and fresh fruit. We ate
at the buffet restaurant for our evening
meal on three occasions and each time we
enjoyed a different theme for the food -
Chinese and Mexican.
The location was perfect for us.
It was very close to the airport but in a
very quiet area. We were a short walk (less
than 10 minutes) to a big grocery store and
the marina, which had a flea market.
We had a fabulous time and would
recommend it highly. We had a
great, relaxing vacation here and would
Of course, I'll look forward to having any
of my relatives visit any of the
Kai - Perfect for couples traveling together!
Brother-in-law, Kelly and his wife Marg,
were at Honua Kai in November with his 4
kids and 2 grand kids in a 3 bedroom
suite. They were looking forward to
heading back there last month.
Here are his comments:
was our second stay at Honua Kai in less
than four months. We enjoyed our family
experience so much last November, we
recently returned to Honua Kai for a 10
night stay with friends. Our 1200 square
foot suite was ideal to share with
another couple allowing us a
great balance between enjoying the ample
common area with gourmet kitchen and
generous bedroom and private bathrooms.
Honua Kai amenities, grounds
and staff are all first class. We
enjoyed walking the amazing beach and
walkway every morning. The Lahaina/Ka'anapali
area has so much to offer and Honua Kai is
situated in one of the Maui's premier
spots to vacation. Ten minutes north are
incredible beaches such as the secluded
Honalua Bay and amazing boogie boarding at
DT Flemming Beach."
Platinum Plan - Hotel Marina El Cid Spa &
Beach Resort - Riviera Maya
Of course the Platinum All-Inclusive plan
includes all of the amenities of the
All-Inclusive Plan (including our 6
amazing restaurants), plus:
In the spirit of
this month's theme, I should mention that my
Mother-in-law and Father-in-law were at the
Hotel Marina El Cid property a few years ago,
of course on the Platinum plan.
You can find all
of the details of the All-Inclusive Platinum
What is the name of the special and
traditional spa treatments offered at the
Hotel Marina El Cid Spa & Beach Resort in
the Riviera Maya? Click
for a hint.
WINNER FROM LAST MONTH
Congratulations to Brenda Webber, of Total
Travel Service in Portage La Prairie, MB for
winning last month's Photo Contest and gift
Have you noticed your fan base isn't growing
as quickly as before? As Facebook moves
into a Pay to Play model, we get to be even
more creative in attracting new fans. So
many travel pros miss a few simple tips that
can help them rev-up their ships' engine.
Let's sail thru these tips from novice to
Read about the detailed tips
Heeg is an International Speaker and Trainer
in the travel, tourism, and hospitality
industry. Focusing on social media, sales and
marketing, Catherine understands and speaks
Find links to sing up for any of these
All webinars will be only
HILTON PUERTO VALLARTA
Learn more about one of Puerto Vallarta's
newest all-inclusive properties - the Hilton
Puerto Valalrta. We will also include
information on the Krystal properties in
Puerto Vallarta, Ixtapa and Acapulco.
KRYSTAL GRAND PUNTA CANCUN & KRYSTAL
We will provide an overview of the new
Krystal Grand Punta Cancun and the
Krystal Cancun properties. Both are
located in a great location at the top of
the "7" in Cancun, on one of the best
beaches in Cancun. They are just steps away
from shopping malls, restaurants, cultural
attractions and the nightclub area (Coco
Bongo's and more!).
HONUA KAI RESORT & SPA (Maui)
Honua Kai is one of the top-rated luxury
condo resorts in Maui, featuring spacious
studio, one, two and three bedroom suites.
The property is located on the
Kaanapali North Beach
. Each suite
includes a fully equipped high-end kitchen,
in-suite washer & dryer, a bathroom for each
bedroom and more.
To request a private webinar for you or your
colleagues, please email Dave Emery (firstname.lastname@example.org