June 2018 Newsletter


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Dear Dave,

The most curious time of pet ownership is bringing your new family member home.  The most fun times are ALL of those smiles, tail wags and licks after that!  The saddest time is saying goodbye...
Sadly, we had to say goodbye to our little Ralphie last month.  She had been treated (by a great vet) for heart disease and Cushing's Disease for just over a year, and she did have a great year!  
Ralphie came into our lives as a stray on the streets of Palm Springs almost 5 years ago.  You can read her beginnings with us HERE We will totally miss her unending joy and smiles.  Many of you in BC also know Ralphie as our little Sales Rep assistant.
Our hearts and home are left with a huge hole that only that little dog could fill.  Thank you to all of you who welcomed Ralphie in your offices over the years with your smiles, treats and pets for her.
If you have a pet you love, give them some extra love tonight from us.

Dave Emery
QuoteQuote of the Month
"If there are no dogs in Heaven, then when I die I want to go where they went." 
Will Rogers
Upcoming Online Training
Find links to sign up for any of these online training sessions HERE. All online training will be only 30 minutes.
Honua Kai is one of the top-rated luxury condo resorts in Maui, featuring spacious studio, one, two and three bedroom suites. The property is located on the world-famous Kaanapali North Beach. Each suite includes a fully equipped high-end kitchen, in-suite washer & dryer, a bathroom for each bedroom and more.

Wednesday, June 27, 10 am PT, 1 pm ET

Monday, July 16, 11 am PT, 2 pm ET
Learn more about one of Puerto Vallarta's newest all-inclusive properties - the Hilton Puerto Valalrta. We will also include information on the Krystal properties in Puerto Vallarta, Ixtapa and Acapulco.

We will also cover the highlights of the NEW Krystal Grand Nuevo Vallarta.

We will provide an overview of the new Krystal Grand Punta Cancun and the Krystal Cancun properties. Both are located in a great location at the top of the "7" in Cancun, on one of the best beaches in Cancun. They are just steps away from shopping malls, restaurants, cultural attractions and the nightclub area (Coco Bongo's and more!).

We will also cover the highlights of the NEW Krystal Grand Nuevo Vallarta property.

To request a private online training session for you or your colleagues, please email Dave Emery (dave@daemery.com).
Photo Contest
What is the name of the new section of the Hilton Puerto Vallarta ?  Click HERE for a tip.
Congratulations to Luiza Rocha-Baker of Uniglobe Donaldson Travel, Cambridge, ON for winning last month's Photo Contest and gift card. 

In this issue
bullet HILTON  - The New Hacienda section 
bullet HONUA KAI Resort & Spa - Aloha Lounge
bullet EL CID RESORTS - Bonus points on the Riviera Maya property bookings!
bullet SOCIAL MEDIA EXPERT -  Social Media  Flops & Fixes
bullet Quote of the Month
bullet Quick Links
Hilton Puerto Vallarta - The New Hacienda section!
The HIlton Puerto Vallarta, that has been a Canadian favourite since it opened a few years ago, is happy to announce that it opened the new Hacienda section.  
The 2 things that come to mind when I think of the Hacienda at the Hilton are:
bulletMexican elegance and
You can book the Hacienda section with your favourite tour operator and find the updated Hilton Fact Sheet  HERE.
Of course you can find details of all of the Krystal Resorts HERE.
You know that many of your Maui guest fly back to the mainland on a red-eye.  So after they check out of their resort, they are basically homeless for the day... Well, Honua Kai has that solved with the free Aloha Lounge for both early arrivals and late departures.  
bulletHours of operation: 10AM-8PM
bulletIncluded: Sofas, A/C, Snacks, Water, Coffee, Kids play area, TV, beach towels, Restrooms, Outside lounge area. (fresh water showers near the pools)
bulletGuests get access at the front desk.
Remember, Honua Kai Resort & Spa broke ground in April on 72 luxury 3-bedroom townhomes on the grassy area behind the two buildings.  
Definitely don't be afraid to quote Honua Kai going forward.  The hours of development will be from Monday through Saturday from 9am -5pm.  During this time the remainder of the resort, pools, restaurants and all its amenities will still be available for guest enjoyment.
Note that the construction will only significantly affect our mountain and some of our resort view suites.  The POV and OV suites will not be significantly affected by the construction.  Look for construction/hard hat view rates in your favourite tour operator.  This may be the perfect time to quote construction rates to guests who would not normally have the budget to stay at Honua Kai. 


You can find more information about the development HERE.

We have an ongoing booking bonus for agents booking one of our Royal Collection suites.
Don't forget to remind your Honua Kai clients to use the #HKMemories to share their Honua Kai memories.
ElCidEl Cid Resorts - Bonus Points on the Riviera Maya property bookings
Many of you have benefitted from the El Cid Rewards program points.  Well, through the month of June, you can get additional points for any El Cid Riviera Maya  property bookings (Hotel Marina El Cid & Ventus at Marina El Cid).

El Cid Rewards Dog
Don't forget to register all of your El Cid bookings in the generous El Cid Rewards program.  It provides points for online shopping or gift certificates (details HERE) and is always available for agents to enjoy, both with direct and tour operator partner bookings.


El Cid Resorts Logo



Hilton Logo

Krystal logo 
The DETM Team

Dave Emery
Dave Emery
Sandy Ruel sandy@daemery.com


Gustavo Inciarte


Cheryl Green

HeegSocial Media Flops & Fixes
Do you see others slipping on the proverbial banana peel in their social marketing (or have you made any of these blunders?)  Check out the flops & fixes here. (video)
Catherine Heeg Photo
Catherine Heeg is an International Speaker and Trainer in the travel, tourism, and hospitality industry. Focusing on social media, sales and marketing, Catherine understands and speaks your language.
Connect with Catherine at www.cmsspeaking.com
About Us

DETM is an acronym for David Emery Travel Marketing. We are a Vancouver-area based company providing quality travel industry representation in Canada since 2009.
Client Resources
If you are looking for the latest brochure, promotion, news article or training resource from most of our clients, we have created a webpage where you can easily find the latest information.
Also, stay updated on the latest news, announcements and FAM information by connecting to our Facebook page HERE: 


DETM - David Emery Travel Marketing | 604-328-6847 |  dave@daemery.com | 
 New Westminster, BC  V3M 1A6







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This site was last updated 05/30/18