March 2019 Newsletter


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Dear Dave,
I visit a lot of agencies, and always remind agents about the El Cid Rewards program.  Even though agents really enjoy receiving these fun and valuable rewards, I find that one of the biggest challenges that agents have, is remembering passwords, details and website url's for these important hotelier, cruise and tour operator rewards programs.

Of course, stick notes on computer monitors, and a little notebook in your desk, are systems some people use.  Other people use software password programs, but who wants to put all of your important passwords in the hands of a corporation, that may not be around next month, or suffer a data breech?

El Cid Rewards Dog

I'll let you in on my secret method of saving all of my important passwords for over 15 years now - Save them in a password-protected spreadsheet!


Also, if you save your password spreadsheet on a trusted cloud site, such as Dropbox or Google Docs, it would be available where ever you are. 

I prepared a password spreadsheet template for you to try out/use.  You can download a copy of the Excel password template HERE


 Here are just a couple of additional tips.  

1. If you download the template, The El Cid Rewards site is already included - just add your user name/email and password.
2. Rename the excel spreadsheet and store it somewhere (maybe on a cloud site) where you'd always have access to it.
3. (optional) Add a password for your spreadsheet (so others can't open it).  I've included instructions for adding a password to an .xls file in MS Excel 2003 and older.  In newer versions of Excel, or other spreadsheet programs, just check the "Help" for how to add a password to your spreadsheet.

Have a good day, and remember those rewards programs!


Dave Emery

QuoteQuote of the Month
I changed my password everywhere to "incorrect."  That way when I forget it, it always reminds me, "Your passowrd is incorrect."
MZTEl Cid upcoming FAMs
We host some great El Cid FAMs several times a year, both to the El Cid properties in Mazatlan (Sept?) and the Riviera Maya (May or Dec?).

Not only do agents have plenty of free time get to know the El Cid properties well, they have the opportunity to explore the destination, and become destination experts.


Here are summaries of previous FAMs.
Watch for details of upcoming FAMs HERE soon.
Photo Contest
Which is El Cid resort  in the Riviera Maya has a great adults-only infinity pool and large hot tub?  Click HERE for a tip.
Congratulations to Charlene Altenbergy of Hummingbird Travel (a Fareconnect affiliate) in Saskatoon, SK, for winning last month's Photo Contest and gift card. 
In this issue
bullet EL CID - RIVIERA MAYA RESORTS -  Dave's Top 10
bullet EL CID upcoming FAMs - details coming soon
bullet SOCIAL MEDIA EXPERT -  Still in travel?
bullet Quote of the Month
bullet Quick Links
ElCidEl Cid Resorts - Riviera Maya properties - Dave's Top 10
Here are my top 10 favourite things about the 2 El Cid properties in the Riviera Maya (Hotel Marina El Cid Spa & Beach Resort & Ventus at Marina El Cid).
1. 2 RESORTS IN 1The guests at either property have FULL access to all of the facilities at the other property.
2. LOCATION - As the properties are conveniently located in Puerto Morelos - only 20 minutes from the CUN airport - guests won't have to ride for up to 2 hours to get to their Riviera Maya property. 
3. DINING & DRINKINGThere are 12 restaurant/snack bars/eating choices and 9 bars between the 2 properties.
4. ADULTS-ONLY AREA - There is a great adults-only infinity pool and large hot tub at the Ventus property.      
5. FAMILY FRIENDLY - Both properties are family friendly!. The resorts feature a great kids club and teen's club, both with long hours (open at least until 9 pm)!
6. FAMILY ROOMS - Also, both properties have "family rooms" that hold up to 5 people.   
7. MARINA - We do have our own marina, to the south of the property, for convenient access to some great water excursions.
8. PLATINUM PLAN - The Platinum plan, an up-sell program guaranteeing an OV room, special lounges, a butler, etc. is available right through the tour operator partners.
9. 1, 2 AND 3 BEDROOM SUITES - Both properties have 2 and 3 bedroom suites.
10. NEW - The Ventus property only opened in November 2017 and even the Hotel Marina El Cid property has been renovated recently.






Don' forget about the ongoing (and very generous) El Cid Rewards Program, El Cid announced an additional $50 promotion for any NEW bookings to the 4 Mazatlan properties for the coming season (details HERE).  
Upcoming Online Training
Find links to sign up for any of these online training sessions HERE. All online training will be only 30 minutes.
Get a great overview of the 7 El Cid resorts on both coast of Mexico (Mazatlan, Riviera Maya & Cozumel), and learn which resorts would be perfect for your various clients.  You will also be reminded of the El Cid Rewards program and any current agent promotions.
To request a private online training session for you or your colleagues, please email Dave Emery (

The DETM Team

Dave Emery
Dave Emery

Heeg Still in travel?
Do your clients ever say to you "I didn't know you were still in the travel industry"?
Or worse yet "I didn't know you were able to book ________"  (fill in the blank with your top selling destination or ship).
Here's a couple of easy ways to  spread the word along with common slip-up's and their fixes.

Catherine Heeg is an International Speaker and Trainer in the travel, tourism, and hospitality industry. Focusing on social media, sales and marketing, Catherine understands and speaks your language.
Connect with Catherine at
About Us

DETM is an acronym for David Emery Travel Marketing. We are a Vancouver-area based company providing quality travel industry representation in Canada since 2009.
Client Resources
If you are looking for the latest brochure, promotion, news article or training resource from most of our clients, we have created a webpage where you can easily find the latest information.
Also, stay updated on the latest news, announcements and FAM information by connecting to our Facebook page HERE: 


DETM - David Emery Travel Marketing | 604-328-6847 | | 
 New Westminster, BC  V3M 1A6
DETM - David Emery Marsh Travel Marketing, New Westminster, BC V3M 1A6 Canada





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This site was last updated 02/27/19