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I just got back from a FAM to Cancun
and the Riviera Maya. Ten agents,
from all across Canada, were able to
enjoy 2 of my accounts and 3 brands
in a relaxing 6-night FAM. I always
enjoy showing off the properties I
work with.
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In this newsletter you will see
comments from our FAM agents on the
El Cid properties in Puerto Morelos
(Hotel
Marina El Cid Spa
& Beach Resort, Ventus at
Marina El Cid and Ventus
Ha’ at
Marina El Cid).
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In our mid-month Krystal Resorts
newsletter, I’ll highlight our FAM
agent’s comments from the Krystal
Resorts in Cancun and the Mahekal
Beach property in Playa del Carmen.
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I hope you can join me on a FAM
sometime. I still do single rooms,
and of course, give higher priority
to agents who are booking my
accounts (and registering their
bookings with the rewards programs).
Sincerely,
Dave Emery
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Your clients will immerse themselves
in authentic Mexican tradition
through the décor, ambiance, and
culinary experience offered at The
Hacienda at Krystal Grand Vallarta.
This exclusive section (sister
property to the Krystal Grand Puerto
Vallarta) is designed for couples,
friends, and families with children
over 13, providing the relaxing
charm of a classic Mexican hacienda.
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Clients will savor traditional
dishes, unwind in beautifully
designed spaces, and enjoy a
tranquil atmosphere that brings
harmony and comfort to your stay. At
The Hacienda, you'll live an
experience that will redefine your
vacation.
Learn more about the Hacienda at
Krystal Grand Puerto Vallarta HERE.
Just a quick reminder that Hacienda bookings
for the Fall (with travel ending by
12/30/25) now get Double
Points (KRYSTAL KASH). Agents
with these bookings will receive a
$50 or $60 Amazon e-gift card for
each room booked at the Hacienda
at Krystal Grand, as
well as the Krystal
Grand Puerto Vallarta,
and the Krystal
Puerto Vallarta.
See all of the details HERE.
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Find links to sign up for any of
these online training sessions HERE. All
online training will be only 30
minutes. For "anytime watching",
check out a links to our prerecorded
sessions HERE.
EL CID RESORTS - MZT, CUN & COZ
Get a great overview of the 8 El Cid
resorts on both coast of Mexico
(Mazatlan, Riviera Maya & Cozumel),
and learn which resorts would be
perfect for your various
clients. You will also be reminded
of the El
Cid Rewards program and
any current agent promotions.
Sept 11, Thursday, 9 am PT, noon ET
Sept 11, Thursday, 10 am PT, 1 pm ET
KRYSTAL RESORTS - Puerto Vallarta
and Ixtapa area WEBINARS
Take just a few minutes to learn a
bit more about the Krystal Resorts
in the Mexico. In addition, learn
about the Mahekal
Beach property,
new to the Krystal Resorts
portfolio.
Sept 18, Thursday, 9 am PT, noon ET
Sept 18, Thursday, 10 am PT, 1 pm ET
PRIVATE WEBINARS:
To request a private online training
session for you or your colleagues,
please email Dave Emery dave@daemery.com.
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DETM is an acronym for David
Emery Travel Marketing. We
are a Vancouver-area based
company providing quality
travel industry
representation in Canada
since 2009.
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*
Upcoming Online Training (Webinars)
- 9/11 & 9/18
* EL CID - RIVIERA MAYA - Agents FAM
Comments
* HACIENDA AT KRYSTAL GRAND - True
Mexican Tradition
* FAM EXCURSIONS
* Quote
of the Month
* PHOTO/TRIVIA CONTEST
* Quick
Links
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On our FAM, we stayed at the newest
El Cid property, the Ventus Ha’, but
we were able to enjoy all 3
properties over the 3 nights. Here
are some comments from our agents.
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“What a beautiful collection of
properties.” Sandy,
Mission BC
“If you’re a foodie, this resort is
a hidden gem — great value for
surprisingly high-quality food.” Laura,
Langley, BC
“Platinum has aromotherapy and
pillow menu.” Renee,
Sherwood Park, AB
“This property has something for
everyone, from the rooftop pool
(adults only) to the children's
activities/water slides.” Amber,
Miramichi, NB
“Food, food, food! Pools, pools and
more pools! 3 properties fully
accessible to all guests.”
Karen, Calgary, AB
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“This is a fantastic resort if you
are not a beach person. There is a
lot of walking, but there are golf
carts your clients can call for to
take them to different parts of the
resort as well as the other
properties.” Katie,
Edmonton, AB
“A great choice for families and
couples, offering comfort and
variety, with fun activities such as
pickleball courts and snorkeling
excursions.” Lisa,
Surrey, BC
“These three properties in Puerto
Morelos are connected but each one
has its own style.”
Yacine, Montreal, QC
“Recommend the platinum upgrade
Lounge is excellent with premium
alcohol.” Georgina,
Pitt Meadows, BC
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I always include some fun excursions
on my FAMs. I want you to have
something to sell and tell your
clients about. Plus, I want you to
have some fun on my FAMs.
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On my Cancun FAM last week, we took
the agents on a sailing/snorkeling
excursion, leaving right from the El
Cid’s marina. I had to say it was
some of the best snorkeling I’ve
done in years. We saw turtles,
barracudas, a nurse shark, an eel
and countless colourful fish and
corals.
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I also took the agents into the
quaint fishing village of Puerto
Morelos, about 5 minutes from the El
Cid properties. This is a great
place to do some shopping (where the
locals go) and pick up some
souvenirs.
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What is your favourite excursion in
Cancun/Riviera Maya to enjoy or
recommend to clients?
CLICK HERE to
enter your answer or send an email
to dave@daemery.com.
WINNER FROM LAST MONTH - Congratulations
to Kylie
Mcdonald, of
Flight Centre in Ontario, for
winning last month's
Photo/Trivia Contest and $25 CAD
gift card.
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“Twenty
years from now you will be more
disappointed by the things you
didn’t do than by the ones you did
do.”
Mark Twain
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Earn
a minimum of $25 in gift cards for
each Krystal Grand or Krystal Resort
booking with KRYSTAL
KASH. Click HERE for
the full details.
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The El
Cid Rewards Program has
been around for years and
provides a generous amount
of points that agents can
redeem for gift cards or
online shopping (Tim
Horton's, movie, Apple
products and MANY more.)
Note that this program works
for all 8 El Cid Resorts.
Note that bookings must be
made through any Tour
Operator such: Sunwing,
WestJet, etc. Bookings made
it through online companies
such: Expedia, Travelocity,
Hotels.com will not be
applicable to El Cid Rewards
points.
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If you are looking for the
latest brochure, promotion,
news article or training
resource from most of our
clients, we have created a webpage where
you can easily find the
latest information. CLICK
HERE
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