September 2023 Newsletter


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More FAM Reports,
WestJet Instant Savings
(DETM September 2023 Newsletter)
I wanted to share with you the second half of our first 2-Brand FAM to the Cancun – Riviera Maya area last month.
Note that I just had an opening for our El Cid Resorts Mazatlan FAM starting October 21. Each agent will get their own room and come home as experts not only at selling El Cid, but also experts selling Mazatlan. Interested full time agents can find more details and the FAM application HERE. 
In mid-August, the El Cid Resorts in the Riviera Maya sponsored a FAM for Canadian travel agents. Twelve agents from 4 provinces (PQ, ON, AB, BC) were accompanied by Dave Emery, El Cid’s Canadian Sales Manager, to enjoy the 3 properties in Puerto Morelos. It was a diverse group with new agents to agents with 30+ years of experience and both office-based and home-based agents.
You can find the review of the first half of our FAM, including the Krystal Cancun, Krystal Grand Cancun and Mahekal Beach property HERE.

Dave Emery
WestJet Vacations logo
For bookings from September 5 to October 5, there will be a $250 CAD/room Instant Savings on a number of Krystal Resorts in Mexico. Travel dates are November 1, 2023 through April 30, 2024. Eligible properties include the Krystal Cancun, Krystal Grand Cancun, Krystal Grand Los Cabos, Krystal Grand Nuevo Vallarta, Krystal Puerto Vallarta, Krystal Grand Puerto Vallarta, The Hacienda at Krystal Grand Puerto Vallarta and the Krystal Ixtapa.
Of course, the sale may not last the entire booking window if we sell out quickly. Check out all of the fine print HERE or see the full ad below.
Find links to sign up for any of these online training sessions HERE. All online training will be only 30 minutes.  For "anytime watching", check out a links to our prerecorded sessions HERE.
Get a great overview of the 8 El Cid resorts on both coast of Mexico (Mazatlan, Riviera Maya & Cozumel), and learn which resorts would be perfect for your various clients. You will also be reminded of the El Cid Rewards program and any current agent promotions.

Take just a few minutes to learn a bit more about the Krystal Resorts in the Puerto Vallarta area. In addition, learn about the Mahekal Beach property, new to the Krystal Resorts portfolio.
To request a private online training session for you or your colleagues, please email Dave Emery
Name the El Cid property on Cozumel with a PADI scuba dive shop on property. Click HERE for a tip.

CLICK HERE to enter your answer or send an email to
WINNER FROM LAST MONTH - Congratulations to Holly Slater of Travel Only in Edmonton, AB for winning last month's Photo Contest and $25 CAD gift card.
* Upcoming Online Training (Webinars) (9/7 &9/21)
* EL CID RESORTS - Riviera Maya FAM Report
* KRYSTAL RESORTS - WestJet Instant Savings
* El CID RESORTS - WestJet Instant Savings
* Quote of the Month
* Quick Links
The agents enjoyed some amazing meals at some of the 7 a-la-carte restaurants and additional casual eating choices. The teppanyaki dinner show at the Kobo Restaurant one evening was certainly a favourite.
After dinners, the agents explored the 3 property lounges for the various evening activities. Remember that all guests at each of the 3 properties, have full access to the restaurants and activities, at all 3 properties – truly stay at 1, play at 3.
The agents also enjoyed a great snorkeling-sailing excursion from the El Cid Marina (on property) and snorkeled on the amazing Puerto Morelos National Reef.
One small, but necessary excursion was a trip to the fishing village of Puerto Morelos, about 5 minutes (via taxi) away from the El Cid properties, for some local shopping and souvenirs.
The agent’s favourite spot on property to hang out during the FAM was the roof-top adults-only bar and pool area at the Ventus Ha’ – the Ruf Bar.
WestJet Vacations logo
For bookings from September 5-12, there will be a $300 CAD/room Instant Savings on the Ventus at Marina El Cid in the Riviera Maya for a minimum of 5 nights. Travel dates are November 1, 2023 through April 30, 2024.
Of course, the sale may not last the entire booking window if we sell out quickly. Check out all of the fine print at WestJet Vacations.
If you are looking for the latest brochure, promotion, news article or training resource from most of our clients, we have created a webpage where you can easily find the latest information. CLICK HERE
DETM is an acronym for David Emery Travel Marketing. We are a Vancouver-area based company providing quality travel industry representation in Canada since 2009.
"When in trouble, call a travel agent..."
Pete the ghost, Ghosts TV show
Earn a minimum of $25 in gift cards for each Krystal Grand, Krystal Resort or Hilton Puerto Vallarta booking with KRYSTAL KASH. Click HERE for the full details.
The El Cid Rewards Program has been around for years and provides a generous amount of points that agents can redeem for gift cards or online shopping (Tim Horton's, movie, Apple products and MANY more.) Note that this program works for all 8 El Cid Resorts.
Note that bookings must be made through any Tour Operator such: Sunwing, WestJet, etc. Bookings made it through online companies such: Expedia, Travelocity, will not be applicable to El Cid Rewards points.






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